Resourcing Manager

NHS Resolution; Leeds; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

NHS Pension Scheme

27 days Annual Leave

Flexible working arrangements

Career growth opportunities

Diversity & inclusion

Job summary

NHS Resolution is seeking an experienced Resourcing Manager on a 1-year fixed term contract to lead end-to-end recruitment across the organisation. The role focuses on attracting, selecting and onboarding talent while developing a capable team and improving the candidate experience.

You will build strong relationships with stakeholders, manage campaigns, drive data-led improvements and ensure compliant, inclusive resourcing aligned with our PEER values.

Qualifications

• Experience leading end-to-end recruitment campaigns across multiple roles.
• Ability to partner with senior stakeholders and influence decisions.
• Data-led approach to recruitment improvement and reporting.

Responsibilities

• Lead and oversee multiple recruitment campaigns from briefing to onboarding.
• Build trusted relationships with stakeholders and provide credible advice.
• Lead, motivate and develop Resourcing Advisors and Coordinators.

Skills

Stakeholder management

End-to-end recruitment

Curiosity & improvement

Team leadership

Judgement

Customer focus

Digital analytics

Education

CIPD Level 5

Tools

Applicant Tracking System

HR systems

Management information dashboards

Job description

The opportunity

At NHS Resolution, people are central to everything we do. We provide expertise to the NHS on resolving concerns and disputes fairly, sharing learning for improvement and preserving resources for patient care.

We are looking for an experienced Resourcing Manager to join us on a 1 year fixed term contract basis to lead the delivery of a high-quality, efficient end-to-end recruitment service. This is an opportunity to shape how we attract, select and onboard talented people while developing a capable team and continually improving the experience of candidates and recruiting managers.

What You'll Be Doing

• Lead and oversee multiple recruitment campaigns from initial briefing and attraction through to selection, pre-employment checks, offer and onboarding.
• Build trusted relationships with stakeholders, understanding their workforce needs, offering credible advice and constructively challenging where appropriate.
• Lead, motivate and develop Resourcing Advisors and Coordinators, setting clear expectations and managing workloads, quality and performance.
• Advise on effective routes to market, candidate attraction, advert writing and selection approaches.
• Use recruitment data, dashboards and stakeholder feedback to identify trends, demonstrate performance and improve the service.
• Ensure recruitment activity is fair, inclusive, compliant and delivered in line with relevant employment checks, policies and our PEER values.
• Support improvements to recruitment systems, processes, employer value proposition, and candidate experience.

What We Are Looking For

• Stakeholder management: A proven ability to build effective and credible relationships with recruiting managers and senior stakeholders. You will be confident listening, influencing, managing expectations and providing clear, practical advice, including when priorities compete or a constructive challenge is needed.
• End-to-end recruitment: Substantial experience of personally managing and overseeing several recruitment campaigns at the same time, from role scoping and attraction through shortlisting, selection, offer, pre-employment checks and onboarding. You will understand what creates an excellent candidate and recruiting manager experience.
• Curiosity and continuous improvement: An inquisitive approach and a willingness to ask thoughtful questions, explore what the evidence is showing and understand why processes work or do not. You will use insight, feedback and data to identify better ways of working rather than accepting established practice at face value.
• Team leadership: Experience of organising, supporting and developing a busy operational team to deliver consistently high standards against agreed priorities and performance measures.
• Sound judgement: The ability to manage complex or sensitive recruitment matters, balance risk with service needs and reach fair, well-reasoned decisions.
• Customer focus: A commitment to providing a responsive, professional and inclusive service that meets the needs of candidates, managers and the organisation.
• Digital and analytical capability: Confidence using applicant tracking and HR systems, management information and recruitment data to monitor performance and inform decisions.

You will ideally hold, or be working towards, a CIPD Level 5 qualification or be able to demonstrate equivalent relevant experience.

Why join us?

You will join a collaborative HR & OD team where your ideas will be welcomed and your expertise will have a visible impact. You will have the opportunity to influence recruitment strategy, improve systems and processes, strengthen our employer proposition and help create an inclusive, professional and candidate-focused resourcing service.

Who We Are

We are NHS Resolution, an arm’s length body operating under the Department of Health and Social Care. At our core, we specialise in claims management, dispute resolution, and knowledge sharing within the NHS. Our purpose is to provide expertise to the NHS to resolve concerns fairly, share learning for improvement and preserve resources for patient care.

Our Claims directorate is responsible for managing a total of ten indemnity schemes covering clinical and non-clinical legal liabilities of NHS organisations in England and independent sector providers of care to NHS patients.

The NHS Resolution Claims Management function has embarked on a transformation and expansion programme with a vision to deliver a single, integrated claims function, with a supportive organisational structure that avoids duplication of effort and allows teams to develop their skills.

What We Offer In Return

• Competitive salary and benefits package
• We are a committed flexible and family-friendly working organisation supporting individuals in having a work and life balance
• Opportunities for career growth and development
• Collaborative and innovative work environment
• Work in a progressive environment towards data-driven strategies
• A commitment to diversity, equality, and inclusion
• Access to the NHS Pension Scheme and a minimum of 27 days Annual Leave.
• Commitment to support individuals in having a work and life balance, offering flexible working arrangements

When joining the NHS family, there are a wealth of savings, discounts and support you will be able to access

• 24 hours employee assistance programme from PAM Wellness (EAP)
• Eye care vouchers for Specsavers
• Health service discounts
• Blue Light card, a discount service for the emergency services and the NHS
• Cycle to work scheme
• Season ticket loan scheme

At NHS Resolution (NHSR), we pride ourselves on recruiting talented individuals from a wide array of professional backgrounds. While many of our team members come from the NHS, we also welcome expertise from insurance companies, legal firms, technology sectors, and everything in between. Our commitment to diversity means we value the unique perspectives and experiences that individuals from all walks of life bring to our organisation. By fostering an inclusive environment, we ensure that our team reflects the rich diversity of the communities we serve.

Additional Information

Closing date October 4th 2026.

Interviews will be held virtually via Teams.

You must have the right to live and work in the UK. If you require a Visa, NHS Resolution is currently unable to support sponsorship requests.