Resources Admin Officer | Agile Working & Benefits

Berneslai Homes; South Yorkshire; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

Agile Working Packages

Excellent Pension Scheme

Discounted Gym Membership

Health & Wellbeing Checks

Fantastic Training and DevelopmentOppr

Training and Development Opportunities

Job summary

Berneslai Homes in Barnsley is seeking a Resources Admin Officer to provide comprehensive admin support across the Resources team and the wider company. You will manage clerical tasks, prepare correspondence and reports, and coordinate internal and external communications to ensure a professional, customer-focused service.

You will also take meeting minutes, maintain templates, handle insurance claim details, and keep the customer profile system up to date.

Qualifications

• 4 GCSEs (A-C) or equivalent qualification OR relevant office experience.
• Demonstrate a positive, flexible approach to team working.
• Experience of providing administrative support in busy environment including maintaining accurate records.
• Experience of working within customer focused service; ability to organise and prioritise own workload with minimal supervision.

Responsibilities

• Provide a high-quality clerical and typing service, including preparation of general correspondence, bespoke letters, reports and other administrative documents.
• Attend meetings in the Resources Directorate and take minutes as required.
• Update standard letter templates and liaise with the appropriate Officer to keep information current.
• Respond to and process customer insurance claims with tenancy, property and repairs history details.
• Update and maintain the customer profile database and extract information from systems as required.

Skills

Team working

Administrative support

Customer service

Organise workload

Education

4 GCSEs (A-C) or equivalent

Job description

Berneslai Homes in Barnsley is seeking a Resources Admin Officer to provide comprehensive admin support across the Resources team and the wider company. You will manage clerical tasks, prepare correspondence and reports, and coordinate internal and external communications to ensure a professional, customer-focused service.

You will also take meeting minutes, maintain templates, handle insurance claim details, and keep the customer profile system up to date.