Admin Assistant - Care Home

Barchester Healthcare; Ipswich; Hybrid; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Free training and development for all?

Wellbeing tools

Retail discounts

Refer a Friend bonus

Employee of the Month rewards

Workplace Pension scheme

Job summary

Barchester care home in Ipswich is seeking an Admin Assistant to join our team. You’ll answer the phone, manage files, support managers, and greet visitors. This role requires solid computer skills and a confident telephone manner, with opportunities for training to develop your skills.

You’ll be part of a caring team that values a friendly, professional environment and strives to provide excellent resident and family experiences. Competitive rewards accompany the role.

Qualifications

• Ability to multi-task and stay organized.
• Good computer skills and confidence with phone calls.
• People person who enjoys engaging with residents and visitors.
• Willingness to learn and develop through training courses.

Responsibilities

• Answer the phone and manage a busy front-desk workflow.
• Handle files and support managers with administrative tasks.
• Greet visitors and show prospective clients and families around the home.

Skills

Multi-tasking

Computer skills

Telephone manner

People skills

Tools

Microsoft Office

Job description

26 hours per week, 4 days per week (3 days 9-4 and 1 day 9-3) and alternate weekends required

ABOUT THE ROLE

As an Admin Assistant at a Barchester care home, you’ll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we’ll need you to answer the phone, handle our files and support our managers. You’ll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you’ll go out of your way to help us create a vibrant, happy environment.

ABOUT YOU

If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It’s also really important that you’re a people person – you’ll take a genuine interest in our residents and their families. If that sounds like you, we’ll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.

REWARDS PACKAGE

In return for your dedication, you’ll receive a competitive rate of pay plus our sector-leading benefits and rewards package including:

• Free training and development for all roles
• Access to wellbeing and support tools
• A range of retail discounts and savings
• Unlimited referrals with our Refer a Friend bonus scheme
• Employee of the Month rewards and Long Service Awards
• Workplace Pension scheme, with Employer contributions from 3%

And so much more!

If you’d like to use your administration and people skills in an organisation that provides the quality care you’d expect for your loved ones, this is a rewarding place to be.