Resource Planner – Repairs & Maintenance (Hybrid)

Clarion Housing Group; Stevenage; Hybrid; GBP 34,000 - 39,000; Full time

Job summary

Clarion Housing Group is looking for a Resource Planner in Stevenage to ensure repairs and maintenance runs smoothly. You will book residents’ appointments, monitor progress, and deploy operatives in the right place and time, coordinating calendars and training as needed.

The role requires strong communication, teamwork, and organisational skills, with a hybrid working pattern. A focus on delivering a first‑class service to residents is essential.

Qualifications

• Experience using scheduling software in a busy, customer-focused environment.
• Bonus points if you’ve worked in repairs or maintenance.

Responsibilities

• Booking in repair appointments and checking everything stays on track.
• Making sure operatives are fully booked and working efficiently.
• Following up on emergencies and missed jobs.
• Keeping diaries up to date with holidays, training, and any follow‑on work.
• Checking daily progress to make sure all jobs are completed on time.

Skills

Scheduling

Communication

Organisational skills

Tools

Scheduling software

Job description

Clarion Housing Group is looking for a Resource Planner in Stevenage to ensure repairs and maintenance runs smoothly. You will book residents’ appointments, monitor progress, and deploy operatives in the right place and time, coordinating calendars and training as needed.

The role requires strong communication, teamwork, and organisational skills, with a hybrid working pattern. A focus on delivering a first‑class service to residents is essential.