Resource Consultant

Brook Street; Uxbridge; Hybrid; GBP 26,000 - 32,000; Full time

Job summary

Brook Street in Uxbridge is seeking a Resourcing Consultant to join our Central Resourcing team. You will work on a high volume of roles and deliver the candidates within the agreed timeframe.

The role involves a mix of client liaison, candidate sourcing and rigorous compliance to procedures. The position offers a hybrid working model, with 3 days in the office and 2 from home after training, and a 37.5-hour week from Monday to Friday, 9am–5:30pm.

Qualifications

• Experience of a customer focused role, either face to face or telephone based
• Excellent organisational skills and ability to work under pressure
• Fantastic communication skills both written and verbal
• Ability to communicate with candidates and colleagues by telephone and email
• Great attention to detail
• Adaptable and willing to learn
• Driven and motivated
• Extremely personable and professional
• Must be able to travel to the Uxbridge office, UB8 1AB

Responsibilities

• Working with internal stakeholders to discuss recruitment requirements and proactively source suitable applicants
• Making high volume calls to candidates daily to meet KPIs
• Conducting telephone screening for applicants in response to advertising
• Arranging ID validation calls in line with legislation and compliance
• Record daily figures to be reported to the Resourcing Team Leader
• Ensure compliance with company, client and legislative requirements
• Maintain and control accurate data using company systems
• Ensure an effective and secure system for all information/data including paper-based documents
• Promote Brook Street's image through appearance and conduct

Skills

Customer focus

Organisation

Communication

Multichannel

Job description

Resourcing Consultant to join our Central Resourcing team based in our Uxbridge office. You will be a part of a wider team who specialise in recruiting for a variety of high-end clients which require staff in Customer Service and Administration.

The ideal candidate would be motivated to learn and grow professionally, have a good telephone manner, be organised and able to offer exceptional service to our customers.

37.5 hours per week, Monday to Friday 9am - 5:30pm.

Temporary on-going assignment

Your role as a PSR Resourcing Consultant will be to work as part of a team, under the supervision and direction of the Resourcing Team Leader, to work on a high volume of roles and deliver the candidates in the agreed upon timeframe. This role will suit somebody who is process driven and able to work to KPIs, targets and deadlines.

This role will offer a hybrid model with 3 days in the office and 2 from home, once full training has been completed and you are able to work confidently, independently.

Role Responsibilities:

• Working with internal stakeholders to discuss recruitment requirements and proactively source suitable applicants to meet client requirements
• Making high volume calls to candidates, on a daily basis, to meet KPIs
• Conducting telephone screening for applicants in response to advertising
• Arranging ID validation calls in line with legislation and compliance
• Record daily figures to be reported to the Resourcing Team Leader
• Ensure compliance with company, client and legislative requirements
• Maintain and control accurate data using legislative and company systems
• Ensure an effective and secure system for all information /data including paper-based documents
• Comply with the Company's Business Ethics and standards of excellence
• Promote Brook Streets image through appearance and conduct

Experience and skills required:

• Experience of working within a customer focused role either face to face or telephone based
• Must have excellent organisational skills and be able to work under pressure and to tight deadlines
• Must have fantastic communication skills both written and verbal
• Must be able to communicate with both candidates and the colleagues by telephone and email
• Must have great attention to detail
• Must be adaptable and willing to learn
• Must be driven and motivated
• Must always be extremely personable and professional
• Must be able to travel to the Uxbridge office, UB8 1AB

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Due to the high volume of applications we receive, we are only able to contact candidates who have been selected to progress to the next stage of the recruitment process. If you have not heard from us within 1 week of your application, please assume that your application has not been successful on this occasion. We encourage you to keep an eye on our current vacancies and welcome applications for any future roles that match your skills and experience.

If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.