Hybrid Resourcing Consultant - Customer Service

Brook Street; Uxbridge; Hybrid; GBP 26,000 - 32,000; Full time

Job summary

Brook Street in Uxbridge is seeking a Resourcing Consultant to join our Central Resourcing team. You will work on a high volume of roles and deliver the candidates within the agreed timeframe.

The role involves a mix of client liaison, candidate sourcing and rigorous compliance to procedures. The position offers a hybrid working model, with 3 days in the office and 2 from home after training, and a 37.5-hour week from Monday to Friday, 9am–5:30pm.

Qualifications

• Experience of a customer focused role, either face to face or telephone based
• Excellent organisational skills and ability to work under pressure
• Fantastic communication skills both written and verbal
• Ability to communicate with candidates and colleagues by telephone and email
• Great attention to detail
• Adaptable and willing to learn
• Driven and motivated
• Extremely personable and professional
• Must be able to travel to the Uxbridge office, UB8 1AB

Responsibilities

• Working with internal stakeholders to discuss recruitment requirements and proactively source suitable applicants
• Making high volume calls to candidates daily to meet KPIs
• Conducting telephone screening for applicants in response to advertising
• Arranging ID validation calls in line with legislation and compliance
• Record daily figures to be reported to the Resourcing Team Leader
• Ensure compliance with company, client and legislative requirements
• Maintain and control accurate data using company systems
• Ensure an effective and secure system for all information/data including paper-based documents
• Promote Brook Street's image through appearance and conduct

Skills

Customer focus

Organisation

Communication

Multichannel

Job description

Brook Street in Uxbridge is seeking a Resourcing Consultant to join our Central Resourcing team. You will work on a high volume of roles and deliver the candidates within the agreed timeframe.

The role involves a mix of client liaison, candidate sourcing and rigorous compliance to procedures. The position offers a hybrid working model, with 3 days in the office and 2 from home after training, and a 37.5-hour week from Monday to Friday, 9am–5:30pm.