Resolution and Recovery Business Analyst, Senior Associate

JPMorgan Chase & Co.; London; On-site; GBP 45,000 - 70,000; Full time

Job summary

A leading financial services firm is seeking a Business Analyst for their Treasury and Chief Investment Office team in London. This role involves working closely with various stakeholders to enhance operational reporting and contribute to regulatory compliance initiatives. The ideal candidate will have strong analytical skills and a proactive approach to managing deliverables.

Qualifications

• Experience in business/data analysis or system support.
• Strong data query knowledge.
• Proficient in documenting requirements and user stories.

Responsibilities

• Lead performance and production support of operational reporting.
• Collaborate with stakeholders to ensure awareness of changes.
• Maintain documentation of reporting logic and data sourcing.

Skills

Data analysis

Stakeholder engagement

Communication

Problem solving

Attention to detail

Education

Bachelor's degree in a numerical or analytical discipline

Tools

SQL

Alteryx

JIRA

Job description

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Job Description

Are you ready to make a difference in a dynamic and challenging role? As a Business Analyst in our Treasury and Chief Investment Office Firmwide Resolution & Recovery Technology, Operations and Shared Services team, you'll play a crucial role in shaping the firm's strategy and resolution plans. This position offers a unique opportunity to collaborate with experienced peers and gain firmwide visibility, providing an excellent platform to grow your career. Join us and be part of a team that ensures the firm's resilience in times of financial distress.

As a Business Analyst within the Treasury and Chief Investment Office Firmwide Resolution & Recovery Technology, Operations and Shared Services team, you will take ownership of essential deliverables and processes. You will collaborate closely with technologists, testers, data owners, and business and operations contacts across the firm. This role provides a unique opportunity to gain experience in a complex regulatory program and contribute to the firm's resolution plans.

Job Responsibilities

• Lead performance and production support of operational reporting and data including performing data validation, monitoring source data feeds, providing subject matter expertise on reporting specifications and data, and tracking reference data updates.
• Engage with key stakeholders including facilitating checkpoints to ensure awareness of system changes and delivery schedules, communicate on issues and associated solutions.
• Collaborate with Technology, testers, and Recovery & Resolution Program to support operational reporting requirements and functions. Build relationships with upstream data owners to enable issue resolution.
• Drive strategic decisions, progress awareness, identify and raise potential risks, and escalate for additional support as appropriate.
• Create and maintain documentation of reporting logic, data sourcing, business rules and user reference materials.
• Assess repetitive system issues and required data fixes, ensure root cause analysis is performed on issues and track and communicate issue resolutions.
• Facilitate change request and design discussions for complex challenges supporting global regulatory reporting requirements leveraging firmwide approved authoritative data and reference sources.
• Identify and raise potential cross-reporting considerations and impacts.
• Run testing automation functionality and perform manual testing to validate changes.
• Foster and collaborate on future product vision and exploration areas; support roadmap development and deliver work according to schedule and priority.

Required Qualifications, Skills, and Capabilities

• Few years in business / data analysis, system support or a related role.
• Strong data analysis skills and data query knowledge
• Experience documenting requirements, creating user stories and testing, within an agile model.
• Ability to take ownership for assigned deliverables and proactively manage them to timely completion (escalating when appropriate) to meet objectives.
• Must be self-motivated and efficiently manage and track a varied and complex workload.
• Bachelor's degree, or similar numerical and analytical discipline experience.
• Strong ability to develop and maintain effective working relationships and influence across a broad organizational landscape.
• Strong attention to detail and ability to proactively ask questions and seek feedback on deliverables as required.
• Ease working across a range of complex issues; ability to learn new topics quickly and move between subjects.
• Strong verbal and written communication skills.

Preferred Qualifications, Skills, and Capabilities

• SQL and Alteryx experience
• JIRA familiarity
• Project or program management experience
• Financial and/or regulatory reporting experience

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.