Residential Support Worker - Children's Services

360 CRS; Lanchester; On-site; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Frontline leadership support

Employee Assistance Programme

Your Birthday Off

Referral bonus

Wellness allowance

Extra annual leave

Donation match

Job summary

360 CRS is hiring a Residential Support Practitioner to provide safe, nurturing homes for children aged 7–17 across our Durham provision and other sites in the region. The role offers £13.50–£15.00 per hour plus a £50 sleep-in bonus, with enhancements for overtime and bank holidays.

You’ll be a grounding influence, build trusting relationships, support emotional development and routines, champion safeguarding, and work as part of a reflective team.

Qualifications

• Children's residential care experience (preferred).
• Full UK driving licence (essential) & access to a car (preferred).
• Willingness to work a varied rota (24-hour shifts).

Responsibilities

• Be a positive, grounding influence for young people.
• Build meaningful relationships based on trust with children and carers.
• Support emotional development, routines, independence, learning and community involvement.
• Champion safeguarding and positive practice within the home.
• Work as part of a supportive, reflective team.

Skills

Driving licence

Care experience

Flexible rota

Residential care

Job description

Residential Support Pratcitioner (RSP)

£13.50ph - £15.00ph (DOE) + £50 bonus per sleep-in

Enhancement rates available for overtime and bank holidays.

About Us

We are a growing, forward-thinking children’s residential care organisation with homes across the Southwest, London, and a brand-new multi-home provision in Durham. Our mission is powerful and clear: to help children aged 7–17 rebuild trust, confidence, and hope.

We work with young people who have experienced loss, instability, or trauma. We don’t define them by their past - we support them to step into their potential. Using trauma-informed, PACE-based practice, we create warm, stable homes where children feel safe, valued, and encouraged to grow. This is meaningful work. This is change you can see happen.

Benefits & Perks

• Frontline leadership support - you’ll never be left alone to figure it out
• Employee Assistance Programme for emotional & wellbeing support
• Your Birthday Off - every year, no questions asked
• Generous Referral Bonus when you help brilliant people join the team
• Wellness Allowance to support your physical & mental health
• Extra Annual Leave increasing with service
• Donation Match Scheme to back causes you care about

Fully Funded Qualifications (including Level 3 Residential Childcare Diploma)

• Blue Light Card Access for discounts & perks
• Access to a Company Vehicle when needed for work
• Enhanced Pay for Overtime & Festival Periods
• We invest in you - because your wellbeing matters.

The Role

You’ll help make a house feel like a home - safe, nurturing, and full of possibility.

• Being a positive, grounding influence for young people
• Building meaningful relationships based on trust
• Supporting emotional development, independence, routines, learning & community involvement
• Championing safeguarding and positive practice
• Working as part of a supportive, reflective team

You will be flexible with your working days to meet the needs of the home, including evenings, weekends, and sleep-ins.

Who You Are

If you’re ready to help young people grow, heal, and believe in themselves, we’ll give you everything you need to succeed.

Essential Skills

• Children's residential care experience (preferred)
• Full UK driving licence (essential) & access to a car (preferred)
• Willingness to work a varied rota (24-hour shifts)

Our Safeguarding Promise

Safety is at the heart of everything we do. All roles require safer recruitment checks, enhanced DBS clearance, and ongoing safeguarding training.