Resident Welfare Officer - Housing Support Lead

Mears Group; Redcar; On-site; GBP 24,000 - 29,000; Full time

Job summary

A community support organization is seeking a Resident Welfare Officer to assist vulnerable individuals in avoiding homelessness. Responsibilities include managing support services, maintaining regular contact with service users, and providing hands-on assistance. Candidates should have a background in housing or welfare services, strong organizational and communication skills, and a full UK driving licence. The role offers a competitive salary up to £28,917 and a company car.

Benefits

25 days annual leave plus bank holidays

Company car for work and personal use

Volunteering leave

Staff perks with discounts

Qualifications

• Strong background in managing cases and providing support.
• Ability to work independently and manage a portfolio.
• Full UK Driving Licence is essential.

Responsibilities

• Provide floating support to service users and help manage interim housing.
• Manage diary and property portfolio, performing inspections.
• Maintain contact with service users to encourage engagement.

Skills

Organisational skills

Communication skills

Empathy

Problem-solving skills

Time management

Education

Experience in housing, support, or welfare services

Tools

Microsoft Office

General IT competence

Job description

A community support organization is seeking a Resident Welfare Officer to assist vulnerable individuals in avoiding homelessness. Responsibilities include managing support services, maintaining regular contact with service users, and providing hands-on assistance. Candidates should have a background in housing or welfare services, strong organizational and communication skills, and a full UK driving licence. The role offers a competitive salary up to £28,917 and a company car.