Resident Services & Development Manager (Visiting)

FirstPort Limited; Bedford; Hybrid; GBP 22,000 - 27,000; Full time

Benefits offered by this job

Private medical insurance

Pension contributions

Life assurance

Discounts on extra benefits

Gym membership

Job summary

FirstPort Limited in Bedford is seeking a Visiting Development Manager to oversee a residential development, ensuring safety, resident engagement and smooth operations. The role requires a strong customer service ethos, staff coordination, and liaison with local authorities.

Salary around £24,479 per annum plus benefits, 35 hours per week, with a Monday–Friday schedule. Join a leading UK property management company that supports residents and communities across England, Wales and Scotland,

Qualifications

• Customer service - passion for exceptional service, ideally face-to-face.
• Communication - natural communicator, able to resolve issues and complaints effectively.
• Health & Safety - understands importance of health & safety, experience with emergencies.
• IT - proficient with Microsoft Office and quick to learn new systems.
• Administration - organised, methodical, with accurate record-keeping.
• Personal - outgoing, able to build professional relationships and be proactive.

Responsibilities

• Maintain a high profile around the development/office and check residents per requirements.
• Conduct daily safety checks, maintain records, protect data, and keep communal areas clean.
• Manage works: raise orders, supervise contractors, monitor progress, sign off completion.
• Encourage Residents Association; collaborate to enhance resident experience and support a Social Committee.
• Build links with residents' families and local authorities as needed.
• In emergencies, contact the appropriate response team.
• Assist with sales alongside Retirement Homesearch; welcome new residents.
• Work with local Development Managers and attend team/company meetings.

Skills

Customer service

Communication

Health & Safety

IT

Administration

Personal

Job description

FirstPort Limited in Bedford is seeking a Visiting Development Manager to oversee a residential development, ensuring safety, resident engagement and smooth operations. The role requires a strong customer service ethos, staff coordination, and liaison with local authorities.

Salary around £24,479 per annum plus benefits, 35 hours per week, with a Monday–Friday schedule. Join a leading UK property management company that supports residents and communities across England, Wales and Scotland,