Resident Liaison – Social Housing Planned Works

Howells Solutions Limited; Camden Town; On-site; GBP 29,000 - 30,000; Full time

Job summary

Howells Solutions Limited is seeking a proactive Resident Liaison Officer to support a Social Housing planned works programme in NW1. The role is full-time, temporary for 6 months, with travel; expected pay is £21-£22 per hour (umbrella PAYE).

You will build positive relations with residents, provide information and support during refurbishment, address concerns, and help coordinate with public sector clients and the main contractor.

Qualifications

• Experience in planned maintenance projects preferred
• Full clean driving licence with own vehicle
• Public sector/main contractor experience is a plus but not required
• 6-month temporary contract

Responsibilities

• Develop positive relationships with residents and provide information during refurbishment and major works
• Visit tenants to explain when and what work is carried out
• Act as main point of contact for tenants and resolve queries quickly
• Coordinate with neighbourhood housing associations and encourage collaboration

Skills

Relationship building

Communication

Customer service

Driving licence

Job description

Howells Solutions Limited is seeking a proactive Resident Liaison Officer to support a Social Housing planned works programme in NW1. The role is full-time, temporary for 6 months, with travel; expected pay is £21-£22 per hour (umbrella PAYE).

You will build positive relations with residents, provide information and support during refurbishment, address concerns, and help coordinate with public sector clients and the main contractor.