Resident Liaison – Planned Social Housing, Company Car

Howells Solutions Limited; Epping Forest; On-site; GBP 30,000 - 33,000; Full time

Benefits offered by this job

Company car

Car allowance

Job summary

Howells Solutions Limited is seeking a proactive Resident Liaison Officer to support a Social Housing planned works programme in Epping and surrounding areas. You will build positive relationships with residents, provide information and support during refurbishment and major works, and act as the main contact for queries and complaints.

The role requires a UK driving license and experience in liaising with tenants; training provided.

Qualifications

• Experience in resident liaison for planned works is preferred.
• Must hold a full UK driving licence.
• Strong communication and conflict resolution skills.

Responsibilities

• Working on planned maintenance projects.
• Pre-entry visits and inductions.
• Collect tenancy forms.
• Visiting tenants and advising on work schedule.
• Main contact for residents and handling queries.
• Engage with neighbourhood housing associations.
• Attend tenant forums and report on progress.

Skills

RLO experience

Driving licence

Stakeholder comms

Job description

Howells Solutions Limited is seeking a proactive Resident Liaison Officer to support a Social Housing planned works programme in Epping and surrounding areas. You will build positive relationships with residents, provide information and support during refurbishment and major works, and act as the main contact for queries and complaints.

The role requires a UK driving license and experience in liaising with tenants; training provided.