Resident Liaison Officer - Hybrid & Community Impact

HLS McConnell Ltd; Guildford; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Generous annual leave

Hybrid working environment

EAP Pension plan with contributions

Professional growth via Mauve Academy

Job summary

HLS McConnell Ltd is seeking a Resident Liaison Officer for Guildford and the Waverley area. The role involves coordinating access, information, and communications between residents, occupiers, and the project team to minimise disruption and ensure smooth progress of works.

You will report to the Site Manager/Project Manager with responsibilities across liaison, customer care, documentation, and adherence to site SHEQ standards.

Qualifications

• Good interpersonal skills.
• Excellent verbal and written communication.
• Driving Licence.
• Experienced with Microsoft Office.

Responsibilities

• Be the conduit between the Ops Team and residents for communications.
• Develop effective relationships with residents, occupiers and customer representatives.
• Manage communications, visits, surveys and access arrangements.
• Prepare reports and maintain records in line with quality systems.

Skills

Interpersonal skills

Verbal communication

Written communication

Driving Licence

Microsoft Office

Tools

MS Office

Job description

HLS McConnell Ltd is seeking a Resident Liaison Officer for Guildford and the Waverley area. The role involves coordinating access, information, and communications between residents, occupiers, and the project team to minimise disruption and ensure smooth progress of works.

You will report to the Site Manager/Project Manager with responsibilities across liaison, customer care, documentation, and adherence to site SHEQ standards.