Regional Resident Liaison & Community Engagement Lead

UI Social Infrastructure Limited; Wrotham; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Competitive salary

Career progression opportunities

Immediate interview for qualified c

Job summary

United Infrastructure is seeking a Resident Liaison Officer to serve as a visible point of contact for residents across Kent, Surrey and Sussex. You will ensure residents are informed about works processes and updates, and you will coordinate key handovers to site teams while delivering high-quality aftercare.

The role emphasizes strong communication with residents and stakeholders, experience in contractor or client-side liaison roles is preferred, and the position covers public-facing duties

Qualifications

• Excellent communication and people skills.
• Experience engaging with residents and a range of stakeholders.
• Experience in contractor or client-side resident liaison / community engagement roles preferred.

Responsibilities

• Be a visible point of contact for residents through newsletters, meetings, visits and open days across Kent, Surrey and Sussex.
• Ensure residents are aware of works processes and communicate updates or changes accordingly.
• Coordinate handover of keys to site teams and provide high-quality post-work aftercare, managing expectations between residents, the client and operations teams.

Job description

United Infrastructure is seeking a Resident Liaison Officer to serve as a visible point of contact for residents across Kent, Surrey and Sussex. You will ensure residents are informed about works processes and updates, and you will coordinate key handovers to site teams while delivering high-quality aftercare.

The role emphasizes strong communication with residents and stakeholders, experience in contractor or client-side liaison roles is preferred, and the position covers public-facing duties