Resident Liaison & Community Engagement Lead

United Infrastructure Ltd; Haywards Heath; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary and benefits

Career progression opportunities

Immediate interview for qualified候

Job summary

United Infrastructure Ltd in the UK is seeking a Resident Liaison Officer to support community engagement across South England. You will be the visible contact for residents, sharing updates and coordinating activities such as newsletters, meetings, visits and open days.

You will coordinate key handovers to site teams, deliver high-quality aftercare, and manage expectations between residents, the client and operations.

Qualifications

• Confident communicator who can handle difficult situations.
• Experience in contractor or client-side resident liaison / community engagement.
• Resilient under pressure with discretion in a public-facing role.
• Preferably from planned / reactive maintenance or asset management.

Responsibilities

• Be a visible point of contact for residents through newsletters, meetings, visits and open days across South England.
• Coordinate handover of keys to site teams and ensure smooth transition.
• Provide high-standard customer aftercare and manage expectations between residents, the client and operations teams.

Skills

Excellent communicator

Stakeholder management

Public-facing role

Resilience under pressure

Job description

United Infrastructure Ltd in the UK is seeking a Resident Liaison Officer to support community engagement across South England. You will be the visible contact for residents, sharing updates and coordinating activities such as newsletters, meetings, visits and open days.

You will coordinate key handovers to site teams, deliver high-quality aftercare, and manage expectations between residents, the client and operations.