Resident Liaison Officer

Iris Recruitment; Milton Keynes; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Company car

Profit share

Holiday entitlement

Pension

Private health insurance

Life assurance

Cycle to work

Volunteer days

Learning & development opportunities

Wellbeing support

Professional subscription

Job summary

Morgan Sindall Property Services is seeking a Resident Liaison Officer to act as the main contact between residents, the project team and stakeholders. You will build positive relationships, address concerns and ensure residents' needs are met, delivering first-class liaison and administrative support.

The role requires local travel within Milton Keynes, Colchester and Welwyn Garden City, a valid UK driving licence and the ability to work at Milton Keynes site with a company car or car allowance.

Qualifications

• Experience as a Resident Liaison Officer or experience working with a main contractor.
• Advantage to have experience within a social housing environment.
• Experience with EasyBOP construction software would be beneficial.

Responsibilities

• Serve as the primary point of contact between residents, project stakeholders and the construction team.
• Foster positive relationships with residents, address concerns and ensure needs are met.
• Deliver first-class liaison and administrative support to the project team in a professional and efficient manner.

Skills

Resident Liaison Officer experience

Main contractor experience

Social housing experience

EasyBOP software

Tools

EasyBOP construction software

Job description

Morgan Sindall Property

Resident Liaison Officer
Salary: £30,000 - £35,000 + Benefits + Car / Car Allowance
Milton Keynes and Home Counties

Permanent – Full Time – 40 Hours

About the Role

As a Resident Liaison Officer, you will serve as the primary point of contact between residents, project stakeholders, and the construction team. The successful candidate willbe responsible forfostering positive relationships with residents, addressing their concerns, and ensuring that their needs are met.

Working to deliver the best qualityservice,you’llbe responsible fora first-class liaison and administrative support to our project team in a professional and efficient manner.

About You

You will have experience as a Resident Liaison Officer or experience working with a main contractor. It would also beadvantageousto have experience within a social housing environment.

Experience ofEasyBOPconstruction softwarewould be beneficial but is not essential.

You must live within reasonable distance of the Milton Keynes area and be willing to travel between Milton Keynes, Colchester and Welwyn Garden City and hold a clean full UK driving licence for a minimum of 12 months.

Benefits

• Company Car / Allowance
• Profit Share Discretionary Annual Bonus Scheme
• 26 Days Holiday plus Bank Holidays
• Enhanced Pension Plan
• Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
• Life Assurance & Accident Cover
• Share Save
• Enhanced Maternity & Paternity Pay
• Work Perks Discounts & Vouchers
• Buy & Sell Holiday Schemes
• Flexible Working & Flexible Bank Holidays
• Cycle to Work
• Volunteering (2 days paid)
• Learning & Development Opportunities
• Extensive Wellbeing Support, including EAP
• Loyalty & Values Awards
• Funded Professional Subscription

About Us

Morgan Sindall Property Servicesprovide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leavinga lasting legacyin the communities we serve. Our servicesinclude,responsive repairs, void refurbishments, compliancyservicesand planned maintenance works.

With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first.

Build your career with a leading property services company, where we recognise that diversity of thought and talented peoplearekey to our success.

Morgan Sindall are proud to support the resettlement of armed forces personnel