Resident Liaison Officer - Planned Maintenance

Morgan Sindall Property Services; Welwyn, Hatfield; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Company Car

Bonus Scheme

Holidays

Pension

Private Health

Life Assurance

Share Save

Parental Pay

Discounts & Vouchers

Flexible Working

Cycle to Work

Volunteering

Training & Development

Wellbeing Support

Awards & Subscriptions

Subscriptions

Job summary

Morgan Sindall Property Services is hiring an experienced Resident Liaison Officer to join our Planned Maintenance team in Welwyn & Hatfield. You will be the primary contact between residents, project stakeholders and the construction team, ensuring concerns are heard and needs met with professionalism.

Experience as a Resident Liaison Officer or in project administration for a main contractor on SHDF projects is preferred. A social housing background is advantageous.

Job description

Looking to make a real difference to residents while building your career with one of the UK's leading property services providers? We're looking for an experienced Resident Liaison Officer to join our Planned Maintenance team in Welwyn & Hatfield., As a Resident Liaison Officer, you will serve as the primary point of contact between residents, project stakeholders, and the construction team. The successful candidate will be responsible for fostering positive relationships with residents, addressing their concerns, and ensuring that their needs are met. Working to deliver the best quality service, you'll be responsible for a first-class liaison and administrative support to our project team in a professional and efficient manner. You will have experience as a Resident Liaison Officer or similar project administration experience with a main contractor working on SHDF projects. It would also be advantageous to have experience within a social housing environment. Experience of EasyBOP construction software would be beneficial but is not essential. You must live within reasonable distance and hold a clean full UK driving licence for a minimum of 12 months.

Morgan Sindall Property Services provide integrated asset management for housing associations and local authorities, focusing on improving the living conditions of residents and leaving a lasting legacy in the communities we serve. Our services include, responsive repairs, void refurbishments, compliancy services and planned maintenance works. With over 1000 employees, we focus on a culture which puts people at the core of everything we do, encourages innovative thinking and always puts our customer first. Build your career with a leading property services company, where we recognise that diversity of thought and talented people are key to our success. MSPS are proud to support the resettlement of armed forces personnel, Morgan Sindall Property Services is a property maintenance provider, with over 30 years' experience within the affordable housing sector. The company provides planned and reactive maintenance to over 200,000 domestic properties nationwide and has a significant portfolio of large-s...

• Company Car / Allowance
• Profit Share Discretionary Annual Bonus Scheme
• 26 Days Holiday plus Bank Holidays
• Enhanced Pension Plan
• Private Health Insurance or Westfield Healthcare Cash Plan (24hr GP, dental, optical, physio and more)
• Life Assurance & Accident Cover
• Share Save
• Enhanced Maternity & Paternity Pay
• Work Perks Discounts & Vouchers
• Buy & Sell Holiday Schemes
• Flexible Working & Flexible Bank Holidays
• Cycle to Work
• Volunteering (2 days paid)
• Learning & Development Opportunities
• Extensive Wellbeing Support, including EAP
• Loyalty & Values Awards
• Funded Professional Subscription