Resident Liaison Officer

Fawkes & Reece Group; Eastbourne; On-site; GBP 22,000 - 28,000; Full time

Job summary

Fawkes & Reece Group is seeking a Resident Liaison Officer to support a housing project in Eastbourne with a London base. You will be the primary contact for residents, collating data for reports and coordinating with property staff and consultants to prepare project documentation.

The role requires prior experience as a resident liaison and a proactive, positive presence on site, coordinating repairs and maintaining strong communication with residents and the wider community.

Qualifications

• Must have prior experience as a resident liaison officer.
• Collate data from residents for reports.
• Liaise with property staff and consultants to prepare consultation documentation.
• Maintain positivity on site with residents and the wider community.
• Handle repairs discussions and act as main contact for residents.

Responsibilities

• Collate data from residents for reports.
• Liaise with property staff and consultants for consultation documentation.
• Maintain positivity on site with residents and the wider community.
• Deal with repairs in customers' properties.
• Be the main point of contact for residents.

Skills

Resident Liaison

Data Collation

Stakeholder Liaison

On-site Communications

Job description

Reference: ZG/22252225_1794412551
Posted: November 11, 2026

A main contractor is currently seeking a Resident Liaison Officer for a London based housing project in Eastbourne

• Collating data from residents for reports
• Proving support Liaise with property staff and consultants to prepare specific consultation documentation for individual projects
• Maintaining positivity on site with residents and the wider community
• Dealing & diagnosing repairs in customers properties
• Being the main point of contact for residents

You must have been a resident liaison officer previously to be considered for this role.