Resident Liaison & Community Engagement Lead

United Infrastructure Group Services Limited; Haywards Heath; On-site; GBP 25,000 - 42,000; Full time

Benefits offered by this job

Competitive salary and benefits

Career progression opportunities

Immediate interview for qualified cand

Job summary

United Infrastructure is seeking a Resident Liaison Officer to engage with residents across South England, keeping them informed about works, schedules and updates. You will be a visible contact point through newsletters, meetings, visits and open days, ensuring clear communication and a smooth handover process.

Join a fast-growing infrastructure team committed to delivering quality service, with opportunities to develop in property services and asset management while maintaining excellent

Qualifications

• Experience in resident liaison or community engagement within maintenance or asset management.
• Excellent communicator, able to handle difficult situations with discretion.

Responsibilities

• Serve as the visible point of contact for residents and coordinate updates through newsletters, meetings, and open days.
• Coordinate handover of keys to site teams and ensure works progress is communicated clearly.
• Provide high-quality customer aftercare and manage expectations between residents, the client and operations teams.

Skills

Resident liaison

Stakeholder management

Communication

Public facing role

Job description

United Infrastructure is seeking a Resident Liaison Officer to engage with residents across South England, keeping them informed about works, schedules and updates. You will be a visible contact point through newsletters, meetings, visits and open days, ensuring clear communication and a smooth handover process.

Join a fast-growing infrastructure team committed to delivering quality service, with opportunities to develop in property services and asset management while maintaining excellent