Resident Experience Concierge

Cobalt Consulting (UK) Ltd; Sheffield; On-site; GBP 25,000 - 30,000; Full time

Benefits offered by this job

Competitive salary

Career development opportunities

Ongoing learning and development

Job summary

Cobalt Consulting (UK) Ltd is seeking a Resident Services Associate in Sheffield. This position involves delivering outstanding service for residents and visitors, managing reception duties, and supporting community engagement within a welcoming residential environment. Ideal candidates will have customer service experience and excellent communication skills.

The role offers a competitive salary and benefits, along with opportunities for career development in the growing Build to Rent sector.

Qualifications

• Previous experience in hospitality, travel, or customer service.
• Outstanding customer service skills.
• Ability to build effective relationships.

Responsibilities

• Deliver front of house service for residents and visitors.
• Manage reception duties and resident enquiries.
• Support community events and resident engagement.

Skills

Customer service

Communication skills

Team collaboration

Health and safety awareness

Education

Property or customer service qualifications

Job description

Cobalt Consulting (UK) Ltd is seeking a Resident Services Associate in Sheffield. This position involves delivering outstanding service for residents and visitors, managing reception duties, and supporting community engagement within a welcoming residential environment. Ideal candidates will have customer service experience and excellent communication skills.

The role offers a competitive salary and benefits, along with opportunities for career development in the growing Build to Rent sector.