Luxury Dining Receptionist: Guest Experience & Reservations

THE ENTOURAGE GROUP; Greater London; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

25% F&B discount at TEG venues

Refer a friend bonus

Birthday off

Paid moving day

Travel allowance

Free lifestyle coaching

Generous holiday allowance

10% bonus discretionary scheme

Private medical scheme

Company pension contribution

Job summary

THE ENTOURAGE GROUP is seeking a dedicated Receptionist to join their team in London. The role involves providing exceptional customer service in a vibrant dining atmosphere, managing reservations, and handling guest inquiries effectively.

The ideal candidate should thrive in a fast-paced environment, possess strong organizational skills, and have proven experience in a customer-facing role. Benefits include a competitive salary, discounts, and a robust employee support scheme.

Qualifications

• Experience in a receptionist or customer-facing role.
• Background in delivering exceptional customer service in a professional environment.
• Ability to thrive in a fast-paced, high-end dining environment.

Responsibilities

• Oversee the reservation system and ensure optimal table management.
• Handle guest inquiries and feedback with professionalism.
• Maintain high standards of customer service.

Skills

Exceptional customer service

Strong organizational skills

Ability to multitask

Proficiency in Office 365

Fluent in English

Job description

THE ENTOURAGE GROUP is seeking a dedicated Receptionist to join their team in London. The role involves providing exceptional customer service in a vibrant dining atmosphere, managing reservations, and handling guest inquiries effectively.

The ideal candidate should thrive in a fast-paced environment, possess strong organizational skills, and have proven experience in a customer-facing role. Benefits include a competitive salary, discounts, and a robust employee support scheme.