Reservations & Reception Agent – London Venue

H&C Solutions; London Borough of Ealing; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Free meals on duty

50% dining discount

Pension

Childcare support

Refer-a-friend incentive

Internal training and career dev

Job summary

H&C Solutions is seeking a Reservations and Reception Agent for their London venues. The role involves managing bookings, handling enquiries, and warmly welcoming guests at a front desk near Victoria station.

The position requires strong English communication, excellent organisational skills, and confident IT abilities. Experience in upscale dining or events and familiarity with OpenTable, Quadranet or Collins is advantageous.

Qualifications

• Excellent written and spoken English required and a calm approach when coordinating reservations.
• Experience in award-winning restaurants or high-profile event companies is highly desirable.
• Strong communication and organisational abilities are essential for this role.

Responsibilities

• Manage bookings and enquiries with efficiency and accuracy.
• Provide a warm welcome at reception and handle front desk duties.
• Coordinate reservations during busy service while maintaining guest relations.

Skills

Strong communication

Organisational ability

IT skills

Tools

OpenTable

Quadranet

Collins

Job description

H&C Solutions is seeking a Reservations and Reception Agent for their London venues. The role involves managing bookings, handling enquiries, and warmly welcoming guests at a front desk near Victoria station.

The position requires strong English communication, excellent organisational skills, and confident IT abilities. Experience in upscale dining or events and familiarity with OpenTable, Quadranet or Collins is advantageous.