Reservationist — Elevate Guest Experiences & Elite Perks

Hawksmoor Wood Wharf; Greater London; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Refer a friend bonus from day 1

Tronc paid for every hour you work, 2?

Job summary

Hawksmoor Wood Wharf is seeking a Reservationist to join our reservations team. You’ll deliver outstanding hospitality from the first interaction, set the tone for each guest’s experience, and manage expectations with care.

Experience in restaurant reservations or reception is preferred, and flexibility to work evenings and weekends is essential. Join a renowned steak restaurant group committed to sustainability and exceptional guest service, with a focus on building rapport with guests and

Qualifications

• Experience in restaurant reservations, reception, or a similar guest-facing bookings role.
• A love of first-class service and people is essential.
• Flexibility to work restaurant hours, including evenings and weekends.
• Excellent communication and rapport-building with guests.

Responsibilities

• Deliver outstanding hospitality from the very first interaction and set the tone for each guest’s experience.
• Manage expectations with care and build genuine rapport with guests.
• Support the reservations team and assist in day-to-day guest bookings.

Skills

Exceptional communicator

Sharp organisational skills

Experience in restaurant reservations

Reception experience

Guest-facing bookings role

Job description

Hawksmoor Wood Wharf is seeking a Reservationist to join our reservations team. You’ll deliver outstanding hospitality from the first interaction, set the tone for each guest’s experience, and manage expectations with care.

Experience in restaurant reservations or reception is preferred, and flexibility to work evenings and weekends is essential. Join a renowned steak restaurant group committed to sustainability and exceptional guest service, with a focus on building rapport with guests and