Reservation Helper

Remotetravelcareers; Remote; GBP 40,000 - 60,000; Full time

Job summary

A travel service company is seeking a remote Reservation Helper to assist customers in making and managing travel reservations. This role involves providing accurate details and friendly support via phone, email, or chat. Key responsibilities include booking flights and hotels, guiding customers with travel questions, and ensuring reservations are updated accurately. Ideal candidates have strong communication skills, a helpful attitude, and the ability to organize details effectively. This position offers a supportive team environment and flexible schedule opportunities.

Benefits

Flexible schedule opportunities

Work from home

Training and growth potential

Supportive team environment

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful and patient with customers.

Responsibilities

• Assist customers with booking flights, hotels and transportation.
• Provide clear and friendly support through phone, email or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.

Skills

Communication skills

Customer service skills

Job description

We are seeking a remote Reservation Helper to assist customers with making and managing travel reservations. You’ll ensure details are accurate and provide friendly support all while working remotely.

Responsibilities

• Assist customers with booking flights, hotels and transportation.
• Provide clear and friendly support through phone, email or chat.
• Answer basic travel questions and guide customers to the right options.
• Update reservations and confirm details for accuracy.
• Support the team with day-to-day travel service tasks.

Qualifications

• Strong communication and customer service skills.
• Comfortable using computers and online booking systems.
• Ability to stay organized and pay attention to detail.
• Friendly, helpful and patient with customers.
• Previous experience in customer service or hospitality is a plus but not required.

Benefits

• Flexible schedule opportunities.
• Work from home.
• Training and growth potential.
• Supportive team environment.