Repairs Surveyor

The Guinness Partnership; Bletchley; On-site; GBP 37,000 - 52,000; Full time

Job summary

The Guinness Partnership is seeking a Repairs Surveyor to join our Repairs and Maintenance team, covering Hertfordshire and Bedfordshire. You will carry out surveys and property inspections, oversee subcontracted repairs, and ensure works meet Guinness standards and timeframes.

We require a strong knowledge of building construction standards, experience with HHSRS assessments, and the ability to manage contractors and communicate clearly with residents.

Qualifications

• Excellent knowledge of building construction standards, and legislation.
• Experience with Housing Health & Safety Rating System assessments.
• Understanding of responsive repairs, voids works, planned and cyclical repairs.
• Ability to be proactive and work on own initiative, with limited supervision.
• Experience of managing contractors.
• Excellent standards of customer care and the ability to deliver accurate and clear communications in writing, face to face or by telephone.
• Good IT skills and knowledge of Microsoft Office, housing and property management systems.
• Ability to plan, organise and prioritise a heavy workload, whilst working on a mobile basis, keeping excellent records.
• Demonstrates the Guinness Behaviours.

Responsibilities

• Carry out surveys and property inspections.
• Oversee the delivery of subcontracted repairs.
• Ensure repairs are highlighted and completed in accordance with Guinness standards and timeframes.

Skills

Building standards knowledge

HHSRS assessments

Repairs understanding

Proactive / work independently

Contractor management

Customer care

IT skills

Record keeping

Guinness Behaviours

Education

Level 4 HNC in Surveying/Construction/ Built Environment

Evidence of CPD

Job description

Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homes are safe, warm, and dry, and where everything works; Places where our residents are proud to live. We are looking for a Repairs Surveyor to join our team covering locations in Hertfordshire & Bedfordshire. This is a full time, permanent role offering agile working. The overall purpose of the role is to carry out surveys and property inspections, oversee the delivery of subcontracted repairs and ensure repairs are highlighted and completed in accordance with Guinness standards and timeframes. Working Hours: 40 hours per week, Monday to Friday, with 8-hour shifts scheduled between 8:00am and 8:00pm. Occasional Saturday working (8:00am to 12:00pm) on a rota basis, with no more than 1 in 4 weekends required. What we are looking for We are seeking someone with strong technical knowledge of building standards, experience in HHSRS assessments, and an understanding of responsive, voids and planned repairs. You will be confident managing contractors, working independently, delivering excellent customer service, and communicating clearly.

• Excellent level of knowledge of building construction standards, and legislation, and an ability to diagnose and specify remedies to building defects.
• Experience of undertaking assessments in line with the Housing Health & Safety Rating System.
• Understanding of responsive repairs, voids works, planned and cyclical repairs requirements.
• Ability to be proactive and work on own initiative, with limited supervision.
• Experience of managing contractors.
• Excellent standards of customer care and the ability to deliver accurate and clear communications in writing, face to face or by telephone.
• Good IT skills and knowledge of Microsoft Office, housing and property management systems.
• Ability to plan, organise and prioritise a heavy workload, whilst working on a mobile basis, keeping excellent records.
• Demonstrates the Guinness Behaviours.

Desirable skills:

• A good understanding of the context of social housing.
• Experience in working within a commercially aware environment.

Essential qualifications:

• Educated to Level 4 (HNC in Surveying or Construction & Built Environment or equivalent) or higher.
• Evidence of continuous professional development.

Desirable qualifications:

• Level 4 VRQ Certificate in Managing Damp, Mould and Customer Care in Housing.
• RICS (Building Surveying) or MCIOB membership.