Repairs Surveyor

The Guinness Partnership; Milton Keynes; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

The Guinness Partnership is seeking a Repairs Surveyor to join our team covering locations in Hertfordshire and Bedfordshire. The role involves carrying out surveys and property inspections, overseeing subcontracted repairs, and ensuring works are completed to Guinness standards and timeframes.

You will work 40 hours per week, Monday to Friday, with 8-hour shifts between 8:00am and 8:00pm, and occasional Saturdays on a rota basis (no more than 1 in 4 weekends).

Qualifications

• Excellent knowledge of building construction standards and legislation, with ability to diagnose building defects.
• Experience with Housing Health & Safety Rating System (HHSRS) assessments.
• Understanding of responsive repairs, voids, planned and cyclical repairs.
• Proactive, able to work on own initiative with limited supervision.
• Experience in managing contractors.
• Excellent customer care and clear communication in writing, in person or by phone.
• Good IT skills and knowledge of Microsoft Office and housing management systems.
• Ability to plan, organise and prioritise a heavy workload while mobile.
• Demonstrates the Guinness Behaviours.

Responsibilities

• Carry out surveys and property inspections.
• Oversee subcontracted repairs and ensure timely completion.
• Highlight repairs and ensure they meet Guinness standards.

Skills

Building standards knowledge

HHSRS assessments

Managing contractors

Customer service

MS Office

IT skills

Education

Level 4 HNC

Job description

About the role

Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homesare safe, warm, and dry, and where everything works; Places where our residents are proud to live.

Job Description

About the role

Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homesare safe, warm, and dry, and where everything works; Places where our residents are proud to live.

We are looking for a Repairs Surveyor to join our team covering locations in Hertfordshire & Bedfordshire. This is a full time, permanent role offering agile working.

The overall purpose of the role is to carry out surveys and property inspections, oversee the delivery of subcontracted repairs and ensure repairs are highlighted and completed in accordance with Guinness standards and timeframes.

Working Hours: 40 hours per week, Monday to Friday, with 8-hour shifts scheduled between 8:00am and 8:00pm. Occasional Saturday working (8:00am to 12:00pm) on a rota basis, with no more than 1 in 4 weekends required.

What We Are Looking For

We are seeking someone with strong technical knowledge of building standards, experience in HHSRS assessments, and an understanding of responsive, voids and planned repairs. You will be confident managing contractors, working independently, delivering excellent customer service, and communicating clearly.

You Will Be Able To Demonstrate These Essential Skills

• Excellent level of knowledge of building construction standards, and legislation, and an ability to diagnose and specify remedies to building defects.
• Experience of undertaking assessments in line with the Housing Health & Safety Rating System.
• Understanding of responsive repairs, voids works, planned and cyclical repairs requirements.
• Ability to be proactive and work on own initiative, with limited supervision.
• Experience of managing contractors.
• Excellent standards of customer care and the ability to deliver accurate and clear communications in writing, face to face or by telephone.
• Good IT skills and knowledge of Microsoft Office, housing and property management systems.
• Ability to plan, organise and prioritise a heavy workload, whilst working on a mobile basis, keeping excellent records.
• Demonstrates the Guinness Behaviours.

Desirable Skills

• A good understanding of the context of social housing.
• Experience in working within a commercially aware environment.

Essential Qualifications

• Educated to Level 4 (HNC in Surveying or Construction & Built Environment or equivalent) or higher.
• Evidence of continuous professional development.

Desirable Qualifications

• Level 4 VRQ Certificate in Managing Damp, Mould and Customer Care in Housing.
• RICS (Building Surveying) or MCIOB membership.

If you are interested in finding out more about the key responsibilities of the role and to ensure you meet the essential criteria, please review the attached role profile.

About Us

The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our residents’ homes are safe and maintained to a high standard.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.