Repairs Surveyor

The Guinness Partnership; Devon and Torbay; Hybrid; GBP 42,000 - 54,000; Full time

Job summary

The Guinness Partnership is seeking a Repairs Surveyor to cover Plymouth, Torquay, Exeter and surrounding areas. This full-time role offers agile working and a focus on surveys, inspections and managing subcontracted repairs to meet Guinness standards.

You will assess building standards, apply HHSRS assessments, and coordinate with contractors while maintaining excellent customer service and clear communications.

Qualifications

• Educated to Level 4 (HNC in Surveying or Construction & Built Environment or equivalent).
• Evidence of continuous professional development.

Responsibilities

• Carry out surveys and property inspections.
• Oversee delivery of subcontracted repairs.
• Ensure repairs are completed in line with Guinness standards and timeframes.

Skills

Construction standards

HHSRS assessments

Responsive repairs

Voids & planned repairs

Contractor management

Customer service

Clear communication

IT skills

Organisational skills

Guinness Behaviours

Education

Level 4 HNC in Surveying

CPD evidence

Tools

Microsoft Office

Housing management systems

Job description

About the role

Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homesare safe, warm, and dry, and where everything works; Places where our residents are proud to live.

We are looking for a Repairs Surveyor to join our team covering locations across Plymouth, Torquay, Exeter and surrounding areas.This is a full time, permanent role offering agile working.

The overall purpose of the role is to carry out surveys and property inspections, oversee the delivery of subcontracted repairs and ensure repairs are highlighted and completed in accordance with Guinness standards and timeframes.

Working Hours

40 hours per week, Monday to Friday, with 8-hour shifts scheduled between 8:00am and 8:00pm. Occasional Saturday working (8:00am to 12:00pm) on a rota basis, with no more than 1 in 4 weekends required.

What we are looking for

We are seeking someone with strong technical knowledge of building standards, experience in HHSRS assessments, and an understanding of responsive, voids and planned repairs. You will be confident managing contractors, working independently, delivering excellent customer service, and communicating clearly.

You will be able to demonstrate these essential skills

• Excellent level of knowledge of building construction standards, and legislation, and an ability to diagnose and specify remedies to building defects.
• Experience of undertaking assessments in line with the Housing Health & Safety Rating System.
• Understanding of responsive repairs, voids works, planned and cyclical repairs requirements.
• Ability to be proactive and work on own initiative, with limited supervision.
• Experience of managing contractors.
• Excellent standards of customer care and the ability to deliver accurate and clear communications in writing, face to face or by telephone.
• Good IT skills and knowledge of Microsoft Office, housing and property management systems.
• Ability to plan, organise and prioritise a heavy workload, whilst working on a mobile basis, keeping excellent records.
• Demonstrates the Guinness Behaviours.

Desirable skills

• A good understanding of the context of social housing.
• Experience in working within a commercially aware environment.

Essential qualifications

• Educated to Level 4 (HNC in Surveying or Construction & Built Environment or equivalent) or higher.
• Evidence of continuous professional development.

Desirable qualifications

• Level 4 VRQ Certificate in Managing Damp, Mould and Customer Care in Housing.
• RICS (Building Surveying) or MCIOB membership.