Repairs Surveyor

The Guinness Partnership; Plymouth; Hybrid; GBP 30.000 - 40.000; Vollzeit

Zusammenfassung

The Guinness Partnership is seeking a Repairs Surveyor to support homes across Plymouth, Torquay, Exeter and surrounding areas. The role is full-time with agile working and focuses on surveying, inspections and overseeing subcontracted repairs to Guinness standards and timelines.

You will manage contractors, work independently with strong customer service, and maintain detailed records while travelling across multiple locations.

Qualifikationen

• Educated to Level 4 (HNC in Surveying or Construction & Built Environment or equivalent).
• Evidence of continuous professional development.

Aufgaben

• Carry out surveys and property inspections, oversee delivery of subcontracted repairs and ensure works meet Guinness standards and timeframes.
• Manage contractors, work independently, deliver excellent customer service and communicate clearly.
• Maintain accurate records and plan, organise and prioritise a heavy workload while mobile.

Kenntnisse

Building construction standards

HHSRS assessments

Contractors management

Customer service

IT skills

Planning & prioritising

Record keeping

Ausbildung

Level 4 HNC in Surveying or Construction & Built Environment

Evidence of continuous professional development

Tools

Microsoft Office

Housing property management systems

Jobbeschreibung

Job Description

Our Repairs and Maintenance teams play an important role in delivering our vision of providing great homes and great service. They offer vital support, ensuring that our homesare safe, warm, and dry, and where everything works; Places where our residents are proud to live.

We are looking for a Repairs Surveyor to join our team covering locations across Plymouth, Torquay, Exeter and surrounding areas. This is a full time, permanent role offering agile working.

The overall purpose of the role is to carry out surveys and property inspections, oversee the delivery of subcontracted repairs and ensure repairs are highlighted and completed in accordance with Guinness standards and timeframes.

Working Hours:

40 hours per week, Monday to Friday, with 8-hour shifts scheduled between 8:00am and 8:00pm. Occasional Saturday working (8:00am to 12:00pm) on a rota basis, with no more than 1 in 4 weekends required.

What We Are Looking For

We are seeking someone with strong technical knowledge of building standards, experience in HHSRS assessments, and an understanding of responsive, voids and planned repairs. You will be confident managing contractors, working independently, delivering excellent customer service, and communicating clearly.

You Will Be Able To Demonstrate These Essential Skills

• Excellent level of knowledge of building construction standards, and legislation, and an ability to diagnose and specify remedies to building defects.
• Experience of undertaking assessments in line with the Housing Health & Safety Rating System.
• Understanding of responsive repairs, voids works, planned and cyclical repairs requirements.
• Ability to be proactive and work on own initiative, with limited supervision.
• Experience of managing contractors.
• Excellent standards of customer care and the ability to deliver accurate and clear communications in writing, face to face or by telephone.
• Good IT skills and knowledge of Microsoft Office, housing and property management systems.
• Ability to plan, organise and prioritise a heavy workload, whilst working on a mobile basis, keeping excellent records.
• Demonstrates the Guinness Behaviours.

Desirable Skills

• A good understanding of the context of social housing.
• Experience in working within a commercially aware environment.

Essential Qualifications

• Educated to Level 4 (HNC in Surveying or Construction & Built Environment or equivalent) or higher.
• Evidence of continuous professional development.

Desirable Qualifications

• Level 4 VRQ Certificate in Managing Damp, Mould and Customer Care in Housing.
• RICS (Building Surveying) or MCIOB membership.

About Us

The Guinness Partnership is one of the leading providers of affordable housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Guinness Property, our in-house maintenance service, delivers repairs to 55,000 of our homes. Our national teams deliver rapid-response housing repairs, maintenance, and improvement services to ensure our residents’ homes are safe and maintained to a high standard.

The Guinness Partnership is an equal opportunities employer. We are committed to equality of opportunity for all colleagues, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.