Repairs Scheduler | Multi-Trade Planning & Resident Focus

Build Recruitment Limited; West Midlands; On-site; GBP 26,350 - 35,650; Full time

Job summary

Build Recruitment Limited is seeking a Planner in Evesham to join the repairs team. You will schedule operatives and subcontractors, monitor daily progress, and ensure timely delivery of repairs while maintaining high service levels for residents.

The role requires strong IT skills, experience with planning tools, and a customer-focused approach. You will work closely with administrators and contractors, supporting KPI targets and continuous service improvements.

Qualifications

• Experience in a similar role with similar duties.
• Strong IT skills and experience using job management systems.
• Excellent time management and organisational abilities.
• Excellent communication with residents, operatives and colleagues.

Responsibilities

• Schedule operatives and subcontractors to ensure resources are used effectively and repairs are delivered on time.
• Monitor and update repair jobs daily including appointments and overdue tasks.
• Support IT systems usage ensuring PDAs and schedule of rates are entered correctly.
• Communicate clearly with residents, operatives and stakeholders to keep everyone informed.
• Work with administrators, supervisors and contractors for a seamless service.
• Cover for other planners when needed and attend meetings or training.
• Follow Health & Safety policies at all times.
• Assist with reporting and KPI monitoring to meet targets.
• Prioritise emergency and urgent jobs to minimise disruption for residents.
• Maintain accurate records for audits and compliance.
• Suggest improvements to planning and scheduling processes.
• Provide general admin support to the repairs team.

Skills

IT skills

Time management

Organisational skills

Communication skills

Customer-focused

Education

GCSE English & Maths

Tools

ICT appointing tool

Job description

Build Recruitment Limited is seeking a Planner in Evesham to join the repairs team. You will schedule operatives and subcontractors, monitor daily progress, and ensure timely delivery of repairs while maintaining high service levels for residents.

The role requires strong IT skills, experience with planning tools, and a customer-focused approach. You will work closely with administrators and contractors, supporting KPI targets and continuous service improvements.