Repairs Scheduler & Planner (Multi-Trade)

Mears Group; Thurrock; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Annual leave

Pension

Volunteering leave

Mears Rewards

Job summary

Mears Group in Thurrock is seeking a proactive Planner to join our local repairs team. You’ll schedule operatives and subcontractors, ensuring resources are used efficiently and repairs are completed to a high standard.

As the key link between residents and colleagues, you will communicate clearly, monitor daily progress, and maintain accurate records for audits while upholding health and safety requirements.

Qualifications

• GCSE English & Maths are required.
• Experience in a fast-paced, pressurised environment.
• Strong IT skills with scheduling systems.
• Excellent time management, organisational, and communication skills.

Responsibilities

• Schedule operatives and subcontractors to ensure resources are used effectively and repairs are delivered on time.
• Monitor and update repair jobs daily, including appointments, follow-on works, and overdue tasks.
• Support the use of IT systems, ensuring operatives update their PDAs and schedule of rates are entered correctly.
• Communicate clearly and professionally with residents, operatives, and stakeholders to keep everyone informed.
• Work closely with administrators, supervisors, and contractors to ensure a seamless service.
• Follow company policies and Health & Safety requirements at all times.
• Assist with reporting and performance monitoring to ensure KPIs and targets are met.
• Help prioritise emergency and urgent jobs to minimise disruption for residents.
• Maintain accurate records, data, and documentation for audits and compliance.
• Support continuous service improvements by suggesting ways to streamline planning and scheduling.
• Provide general administrative support to the repairs team when required

Skills

Scheduling

IT systems

Communication

Time management

Organisational skills

Multi-trade planning

Education

GCSE English & Maths

Tools

ICT appointing tool

Job description

Mears Group in Thurrock is seeking a proactive Planner to join our local repairs team. You’ll schedule operatives and subcontractors, ensuring resources are used efficiently and repairs are completed to a high standard.

As the key link between residents and colleagues, you will communicate clearly, monitor daily progress, and maintain accurate records for audits while upholding health and safety requirements.