Repairs Planner & Scheduler - Housing Maintenance

MMP Consultancy; City Of London; On-site; GBP 28,000 - 36,000; Full time

Job summary

MMP Consultancy is recruiting an experienced Repairs Planner to join a Social Housing contractor on a temporary basis. The role focuses on scheduling, coordinating repairs, and delivering high standards in housing maintenance across local authority and housing associations.

You will manage operatives' diaries, liaise with residents and contractors, and ensure timely completion of works. The ideal candidate will have strong organisational and communication skills, with experience in housing

Qualifications

• GCSEs (Maths and English) at minimum level C/4 or equivalent.
• Proficient in Microsoft Office, especially Excel and Word.
• Experience using repairs and scheduling systems such as Connect, Northgate and DRS.

Responsibilities

• Manage and maintain operatives' diaries and schedules.
• Plan and coordinate pre-inspections, post-inspections, reactive repairs and emergency maintenance works.
• Prioritise emergency and urgent repair requests.
• Book appointments and allocate work to available operatives.
• Monitor jobs from initial booking to completion.
• Ensure all information and records are updated promptly.
• Liaise with tenants, operatives and contractors to progress repairs.
• Attend team meetings and training as required.

Skills

Strong scheduling and planning

Customer service oriented

Excellent communication

Organisational skills

Education

GCSEs (Maths & English)

Tools

Excel

Word

Connect

Northgate

DRS

Job description

MMP Consultancy is recruiting an experienced Repairs Planner to join a Social Housing contractor on a temporary basis. The role focuses on scheduling, coordinating repairs, and delivering high standards in housing maintenance across local authority and housing associations.

You will manage operatives' diaries, liaise with residents and contractors, and ensure timely completion of works. The ideal candidate will have strong organisational and communication skills, with experience in housing