Repairs Planner/Scheduler

Fortus Recruitment Group; Chigwell; Presencial; GBP 31.000 - 37.000; Jornada completa

Descripción de la vacante

Fortus Recruitment Group is recruiting an experienced Repairs Planner / Scheduler for a well-established contractor in Loughton. You will manage the daily diaries of 12 operatives, coordinate subcontractors, and ensure repairs are completed within agreed timescales.

This is a permanent role offering stability and the chance to work closely with residents and the operations team. The ideal candidate has a background in repairs and maintenance, strong organisational and communication skills, and

Formación

• Experience as Repairs Planner or similar coordination role.
• Experience in repairs, maintenance, social housing or property services.
• Ability to manage multiple operatives' diaries and coordinate subcontractors.
• Strong organisational and time management skills.
• Excellent communication and customer service.
• Confident in a fast-paced environment and prioritising workloads.
• Good IT skills and experience using repairs management systems.

Responsabilidades

• Manage and coordinate the daily diaries of 12 operatives.
• Schedule and allocate repairs and maintenance jobs efficiently.
• Coordinate subcontractors and monitor their workloads.
• Liaise with operatives, supervisors, subcontractors and residents regarding appointments and work updates.
• Monitor outstanding jobs and ensure works are completed within agreed timescales.
• Manage cancellations, rebook appointments and resolve scheduling issues.
• Maintain accurate records and update internal systems.
• Provide updates to the operations team on job progress and outstanding works.
• Deliver excellent customer service while supporting the smooth running of the repairs service.

Conocimientos

Scheduling

Coordination

Time management

Customer service

Communication

RMS software

Herramientas

RMS software

Descripción del empleo

Repairs Planner / Scheduler

Location: Loughton

Salary: Up to £34,000

Contract: Permanent

Fortus Recruitment provides specialist recruitment services, supplying quality candidates on a temporary or permanent basis to leading organisations throughout the construction, property services, and social housing sectors.

We are currently working with a well-established contractor who is looking to recruit a Repairs Planner / Scheduler to join their team based in Loughton.

This is a great opportunity for an experienced Planner or Scheduler with a background in repairs and maintenance to manage the daily diaries of 12 operatives, coordinate subcontractors and ensure repairs are completed efficiently and within agreed timescales.

Key Responsibilities

• Manage and coordinate the daily diaries of 12 operatives.
• Schedule and allocate repairs and maintenance jobs efficiently.
• Coordinate subcontractors and monitor their workloads.
• Liaise with operatives, supervisors, subcontractors and residents regarding appointments and work updates.
• Monitor outstanding jobs and ensure works are completed within agreed timescales.
• Manage cancellations, rebook appointments and resolve scheduling issues.
• Maintain accurate records and update internal systems.
• Provide updates to the operations team on job progress and outstanding works.
• Deliver excellent customer service while supporting the smooth running of the repairs service.

Skills & Experience

• Previous experience as a Repairs Planner, Scheduler or in a similar coordination role.
• Experience within repairs, maintenance, social housing or property services.
• Ability to manage multiple operatives' diaries and coordinate subcontractors.
• Strong organisational and time management skills.
• Excellent communication and customer service skills.
• Confident working in a fast-paced environment and prioritising workloads.
• Good IT skills and experience using repairs management systems.

Fortus Recruitment Group Limited acts as an Employment Agency in relation to permanent vacancies and an Employment Business for the supply of temporary workers. Equal opportunities employer.

INDTJ