Repairs Inspector

Broxtowe; Beeston; Hybrid; GBP 37,000 - 39,000; Full time

Benefits offered by this job

Generous pension fund

Loyalty awards

Family-friendly policies

Employee discounts

Job summary

Broxtowe Borough Council is seeking an enthusiastic, self-motivated individual to join the Housing Repairs team. The role involves visiting properties to inspect repairs, communicating with tenants and leaseholders and providing clear explanations and realistic timescales.

You will diagnose repair issues, determine trades and materials, and ensure work can be completed at first visit. You will raise works orders for external contractors, record outcomes in the housing management system, and work

Qualifications

• Qualified in building surveying or significant experience in housing repairs.
• Strong verbal and written communication skills.
• Good ICT skills and attention to detail.

Responsibilities

• Visit properties to inspect required repairs or defects.
• Liaise with tenants and leaseholders to explain work and timelines.
• Diagnose repair issues and determine trades/materials for first-visit completion.
• Raise works orders for external contractors as needed.
• Record inspection outcomes in the housing management system and take clear notes/photos.
• Collaborate with the Repairs team and other departments to ensure timely, high-quality work.

Skills

Strong communication

ICT skills

Property inspections

Tenant/leaseholder liaison

Teamwork

Stakeholder management

Education

Building surveying qualification or equivalent experience

Tools

Housing management system

Job description

Salary: £36,961 - £38,806 per annum (Grade 9). Full time 37 hours per week.

We are seeking an enthusiastic, self-motivated and customer-focused individual, who can fulfil this challenging but rewarding role within the Council’s Housing Repairs team

In this role you will spend the majority of your time visiting properties to inspect required repairs or defects. You will use your strong communication skills to liaise with tenants and leaseholders in regards to repairs in their home, including providing full explanations of work required, and realistic timescales for completion.

Using the knowledge you have gained from working in a similar role, you will ensure correct diagnosis of repair issues, and trades and materials required to complete the work, so that work can be completed at first visit. Working with the wider Repairs team to ensure that work is booked, you will promptly record outcome of inspections on the housing management system, providing detailed notes and photographs.

You will also raise works orders for external contractors for specialist works or urgent works that are unable to be completed in-house. You will build positive working relationships so that work is completed promptly and to a high standard.

We’re looking for an individual who has experience in:

• Undertaking property inspections
• Working with tenants and leaseholders
• Working in a team
• Working with internal and external stakeholders including colleagues from other departments

The ideal candidate will:

• Have a qualification in building surveying or considerable experience working in a housing repairs team
• Have strong communication skills, both verbal and written
• Have strong ICT skills
• Be enthusiastic and self-motivated
• Have a flexible approach to meet the needs of a demanding service
• Be someone who represents our GREAT values and behaviours

The Council has five GREAT values which represent our standards and expectations of how we’ll work.

As a disability confident employer and an organisation that is committed to equal opportunities, we welcome applications from all sections of the community.

The Council embraces flexible ways of working to ensure that we can attract the best talent and experience and get the most from our employees. Whilst meeting the needs of our residents is a priority and we can’t guarantee we can accept all flexible working requests, we are happy to discuss your options when you apply for a job with us.

As a Broxtowe Borough Council employee you can enjoy many benefits including a generous pension fund, loyalty awards and family friendly policies to help you balance your work and family life, as well as discounts and offers as part of our employee benefits scheme. You can read more about these at www.broxtowe.gov.uk/jobs

The Council has five GREAT values which represent our standards and expectations of how we’ll work.

As a disability confident employer and an organisation that is committed to equal opportunities, we welcome applications from all sections of the community.

The Council embraces flexible ways of working to ensure that we can attract the best talent and experience and get the most from our employees. Whilst meeting the needs of our residents is a priority and we can’t guarantee we can accept all flexible working requests, we are happy to discuss your options when you apply for a job with us.

As a Broxtowe Borough Council employee you can enjoy many benefits including a generous pension fund, loyalty awards and family friendly policies to help you balance your work and family life, as well as discounts and offers as part of our employee benefits scheme.