Repairs Administrator & Planning Support

TCH; Redhill; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Pension scheme

Life insurance

24/7 digital GP service & counselling

Job summary

Town and Country Housing is seeking a Repairs Administrator to join our team in Tunbridge Wells. You will handle day-to-day repairs administration, allocate works, update systems, and liaise with residents and subcontractors to keep repairs progressing.

You will respond to queries, support complaint handling, maintain accurate records and provide additional support to the repairs planning team as required. A proactive, well-organised communicator with attention to detail is essential.

Qualifications

• Experience in office administration and strong organisational skills.
• Clear, confident communication and methodical, accurate approach.
• Willingness to learn and provide quality service; knowledge of social housing/health and safety is a plus.

Responsibilities

• Support day-to-day administration of repairs service; allocate works and update systems.
• Coordinate with subcontractors, internal teams and residents to keep repairs progressing.
• Respond to queries, support complaint handling, maintain records and provide team support as needed.

Skills

Office administration

Microsoft Office

Organisation

Workload management

Tools

Microsoft Office

Job description

Town and Country Housing is seeking a Repairs Administrator to join our team in Tunbridge Wells. You will handle day-to-day repairs administration, allocate works, update systems, and liaise with residents and subcontractors to keep repairs progressing.

You will respond to queries, support complaint handling, maintain accurate records and provide additional support to the repairs planning team as required. A proactive, well-organised communicator with attention to detail is essential.