Repairs Administrator - Housing Association Support

Confidential; Manchester, Salford; Sur place; GBP 18 000 - 19 000; Plein temps

Résumé du poste

Confidential in Manchester is hiring a Repairs Administrator on a full-time contract. The role focuses on providing administrative support during a period of increased workload, with an hourly rate of 13.00–14.00 PAYE.

Responsibilities include monitoring responses, maintaining trackers, supporting case administration, managing inboxes, gathering information, sending standard correspondence, assisting with MI reporting, and preparing case files for investigations.

Qualifications

• Strong administrative and organisational skills.
• Ability to manage competing priorities and deadlines.
• Experience using Microsoft Outlook, Teams and Excel.
• Excellent attention to detail and accuracy.

Responsabilités

• Monitoring and chasing outstanding responses from colleagues across the business via email and telephone.
• Maintaining trackers and monitoring complaint response deadlines.
• Supporting case administration, including document management, record keeping and file maintenance.
• Managing team inboxes and assisting with diary coordination.
• Gathering information and records to support complaint investigations.
• Sending standard template correspondence and acknowledgements where appropriate.
• Assisting with management information, reporting and data entry.
• Supporting the preparation of case files and handovers for complaint investigations.

Connaissances

Administrative skills

Organisational skills

Attention to detail

Prioritisation

Outils

Microsoft Outlook

Microsoft Teams

Excel

Description du poste

Confidential in Manchester is hiring a Repairs Administrator on a full-time contract. The role focuses on providing administrative support during a period of increased workload, with an hourly rate of 13.00–14.00 PAYE.

Responsibilities include monitoring responses, maintaining trackers, supporting case administration, managing inboxes, gathering information, sending standard correspondence, assisting with MI reporting, and preparing case files for investigations.