Repairs Admin & Data Support (Contract) – Manchester

Sellick Partnership; Manchester; On-site; GBP 18,000 - 19,000; Full time

Job summary

Sellick Partnership is recruiting a Repairs Administrator for a Manchester-based housing association on a full-time fixed-term contract. The role involves providing administrator support during a period of increased workload, with a focus on handling complaints and case administration.

Responsibilities include maintaining trackers, coordinating diaries, and supporting reporting and data entry while ensuring deadlines are met.

Qualifications

• Strong administrative and organisational skills.
• Ability to manage competing priorities and deadlines.
• Excellent attention to detail and accuracy.
• Experience using Microsoft Outlook, Teams and Excel.

Responsibilities

• Monitor and chase outstanding responses from colleagues via email and phone.
• Maintain trackers and monitor complaint response deadlines.
• Support case administration, including document management, record keeping and file maintenance.
• Managing team inboxes and assisting with diary coordination.
• Gather information and records to support complaint investigations.
• Sending standard template correspondence and acknowledgements where appropriate.
• Assisting with management information, reporting and data entry.
• Supporting the preparation of case files and handovers for complaint investigations.

Skills

Administrative skills

Priority management

Attention to detail

Tools

Microsoft Outlook

Teams

Excel

Job description

Sellick Partnership is recruiting a Repairs Administrator for a Manchester-based housing association on a full-time fixed-term contract. The role involves providing administrator support during a period of increased workload, with a focus on handling complaints and case administration.

Responsibilities include maintaining trackers, coordinating diaries, and supporting reporting and data entry while ensuring deadlines are met.