Repairs Administrator

Sellick Partnership; Manchester; Sur place; GBP 18 000 - 19 000; Plein temps

Résumé du poste

Sellick Partnership is recruiting a Repairs Administrator for a Manchester-based housing association on a full-time fixed-term contract. The role involves providing administrator support during a period of increased workload, with a focus on handling complaints and case administration.

Responsibilities include maintaining trackers, coordinating diaries, and supporting reporting and data entry while ensuring deadlines are met.

Qualifications

• Strong administrative and organisational skills.
• Ability to manage competing priorities and deadlines.
• Excellent attention to detail and accuracy.
• Experience using Microsoft Outlook, Teams and Excel.

Responsabilités

• Monitor and chase outstanding responses from colleagues via email and phone.
• Maintain trackers and monitor complaint response deadlines.
• Support case administration, including document management, record keeping and file maintenance.
• Managing team inboxes and assisting with diary coordination.
• Gather information and records to support complaint investigations.
• Sending standard template correspondence and acknowledgements where appropriate.
• Assisting with management information, reporting and data entry.
• Supporting the preparation of case files and handovers for complaint investigations.

Connaissances

Administrative skills

Priority management

Attention to detail

Outils

Microsoft Outlook

Teams

Excel

Description du poste

Repairs Administrator

Location - Manchester

Full time, Contract

35 Hours per week

Hourly rate - 13.00 - 14.00 PAYE

Our team at Sellick Partnership are recruiting on behalf of a housing association based in Manchester, Greater Manchester on a full time, contract. This role will be focus on providing administrator support during a period of increased workload.

Day to Day Responsibilities:

• Monitoring and chasing outstanding responses from colleagues across the business via email and telephone.
• Maintaining trackers and monitoring complaint response deadlines.
• Supporting case administration, including document management, record keeping and file maintenance.
• Managing team inboxes and assisting with diary coordination.
• Gathering information and records to support complaint investigations.
• Sending standard template correspondence and acknowledgements where appropriate.
• Assisting with management information, reporting and data entry.
• Supporting the preparation of case files and handovers for complaint investigations.

Experience required for the role:

• Strong administrative and organisational skills.
• Ability to manage competing priorities and deadlines.
• Experience using Microsoft Outlook, Teams and Excel.
• Excellent attention to detail and accuracy.

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.