Repairs Administrator

Confidential; Manchester, Salford; Presencial; GBP 18 000 - 19 000; Tempo integral

Resumo da oferta

Confidential in Manchester is hiring a Repairs Administrator on a full-time contract. The role focuses on providing administrative support during a period of increased workload, with an hourly rate of 13.00–14.00 PAYE.

Responsibilities include monitoring responses, maintaining trackers, supporting case administration, managing inboxes, gathering information, sending standard correspondence, assisting with MI reporting, and preparing case files for investigations.

Qualificações

• Strong administrative and organisational skills.
• Ability to manage competing priorities and deadlines.
• Experience using Microsoft Outlook, Teams and Excel.
• Excellent attention to detail and accuracy.

Responsabilidades

• Monitoring and chasing outstanding responses from colleagues across the business via email and telephone.
• Maintaining trackers and monitoring complaint response deadlines.
• Supporting case administration, including document management, record keeping and file maintenance.
• Managing team inboxes and assisting with diary coordination.
• Gathering information and records to support complaint investigations.
• Sending standard template correspondence and acknowledgements where appropriate.
• Assisting with management information, reporting and data entry.
• Supporting the preparation of case files and handovers for complaint investigations.

Conhecimentos

Administrative skills

Organisational skills

Attention to detail

Prioritisation

Ferramentas

Microsoft Outlook

Microsoft Teams

Excel

Descrição da oferta de emprego

Repairs Administrator

Location - Manchester

Full time, Contract

35 Hours per week

Hourly rate - 13.00 - 14.00 PAYE

Our team at Sellick Partnership are recruiting on behalf of a housing association based in Manchester, Greater Manchester on a full time, contract. This role will be focus on providing administrator support during a period of increased workload.

Day to Day Responsibilities:

• Monitoring and chasing outstanding responses from colleagues across the business via email and telephone.
• Maintaining trackers and monitoring complaint response deadlines.
• Supporting case administration, including document management, record keeping and file maintenance.
• Managing team inboxes and assisting with diary coordination.
• Gathering information and records to support complaint investigations.
• Sending standard template correspondence and acknowledgements where appropriate.
• Assisting with management information, reporting and data entry.
• Supporting the preparation of case files and handovers for complaint investigations.

Experience required for the role:

• Strong administrative and organisational skills.
• Ability to manage competing priorities and deadlines.
• Experience using Microsoft Outlook, Teams and Excel.
• Excellent attention to detail and accuracy.

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.