Repair Orders Administrator – Customer Service & Data Entry

Omega Plc; Gloucester; On-site; GBP 21,000 - 22,000; Full time

Job summary

Omega Plc is seeking a Customer Service Administrator for a contract opportunity in Tewkesbury. The role involves supporting customer repair and order processing in a busy engineering and manufacturing environment, with emphasis on accuracy and high-quality service.

The hourly rate is up to £15.60, and the candidate should be highly organized and detail-oriented. The ideal candidate will have experience in administration, order processing or a similar transactional role, with strong data-entry

Qualifications

• Experience in administration, customer service or order processing.
• Strong attention to detail and accuracy when handling large volumes of information.
• Ability to manage multiple priorities and customer requirements.

Responsibilities

• Processing and acknowledging customer repair orders accurately and efficiently.
• Reviewing customer orders and contracts to capture all requirements.
• Verifying and applying export control requirements where applicable.
• Maintaining customer-specific order information and documentation.
• Supporting the setup of new customer accounts with the Finance team.
• Providing updates on repair orders and work-in-progress.
• Ensuring customer and repair records are accurate.

Skills

Customer service

Data entry

Order processing

Attention to detail

Microsoft Office

Tools

Microsoft Office

Job description

Omega Plc is seeking a Customer Service Administrator for a contract opportunity in Tewkesbury. The role involves supporting customer repair and order processing in a busy engineering and manufacturing environment, with emphasis on accuracy and high-quality service.

The hourly rate is up to £15.60, and the candidate should be highly organized and detail-oriented. The ideal candidate will have experience in administration, order processing or a similar transactional role, with strong data-entry