Renewals & Operations Admin — Hybrid Role

All Jobs Pro Ltd; Portsmouth; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

25 days holiday

Health plan

Upskilling training

Cycle to work

Employee assistance

Staff discounts

Social events

Hybrid working

Breakout room

Kitchen facilities

Shower facilities

Job summary

Coconnect is seeking an Operations Administrator to join our Hampshire-based team. You will manage the full customer renewals process, engage with clients ahead of contract end dates, prepare renewal quotes, and coordinate with teams to ensure timely approvals.

In this hybrid role you’ll support day-to-day operations, answer queries, help with quotes, contracts, and record-keeping, and contribute to internal projects.

Qualifications

• Background in administration or customer-facing roles.
• Proficient with Microsoft Office and CRM systems.
• Strong written and verbal communication skills.
• Attention to detail and ability to stay organized under pressure.

Responsibilities

• Manage the full customer renewals process and engage with clients ahead of contract end dates to explore renewal options.
• Prepare timely renewal quotes and gather information for approval.
• Support day-to-day operations: answer queries, prepare quotes and contracts, maintain records, and assist with internal projects.

Skills

Communication

Organisation

Proactive mindset

Team player

Tools

Microsoft Office

CRM systems

Job description

Coconnect is seeking an Operations Administrator to join our Hampshire-based team. You will manage the full customer renewals process, engage with clients ahead of contract end dates, prepare renewal quotes, and coordinate with teams to ensure timely approvals.

In this hybrid role you’ll support day-to-day operations, answer queries, help with quotes, contracts, and record-keeping, and contribute to internal projects.