Hybrid-Remote Commercial Associate - Growth & Ops

PointWire Limited; United Kingdom; Híbrido; GBP 30.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Private Health Insurance

Annual leave - Open Leave Policy

Flexible working arrangements

Career progression path

Descripción de la vacante

PointWire Limited is seeking a Commercial Associate to support the Commercial team with administrative and operational tasks, ensuring contracts, sales opportunities, quotations, renewals and commercial processes run smoothly.

You will collaborate with Tech & Finance, manage customer inquiries, and help generate revenue by maintaining strong client relationships. The role is hybrid-remote and suited to someone detail-oriented with excellent communication skills.

Formación

• Minimum 1 year experience in a Commercial Administrative role.
• Strong communicator both written and verbal.
• Excellent attention to detail.
• Experience with CRM management.
• Proficient with IT systems (CRM systems, Excel and other business software).
• Experience working within Cyber Security or Tech related fields.
• Experience with Hubspot.

Responsabilidades

• Assist in collecting contract performance data, producing standard reports on contract performance.
• Assist with routine day-to-day communication between PointWire and suppliers.
• Receive and handle customer inquiries and requests, following established procedures.
• Accurately record and maintain customer interactions and relevant records.
• Understanding when to escape complex issues/ queries to appropriate team members or departments.
• Coordinates team activities and acts as a point of contact for internal and external contacts.
• Assists in providing customer service, including technical advice and guidance on the successful use of products and services
• Assists in devising solutions to customer requirements and solves straightforward problems.
• Collaborate with the wider business (Tech & Finance departments)

Conocimientos

CRM management

Hubspot

IT systems

Strong communicator

Attention to detail

Cyber Security/Tech

Herramientas

Excel

Descripción del empleo

PointWire Limited is seeking a Commercial Associate to support the Commercial team with administrative and operational tasks, ensuring contracts, sales opportunities, quotations, renewals and commercial processes run smoothly.

You will collaborate with Tech & Finance, manage customer inquiries, and help generate revenue by maintaining strong client relationships. The role is hybrid-remote and suited to someone detail-oriented with excellent communication skills.