Renewals Assistant - Hybrid, Customer-Focused

NFU Mutual; Newtown, Welshpool; Ibrido; GBP 23.000 - 29.000; Tempo pieno

Vantaggi offerti da questo lavoro

Holiday entitlement: 20 days plus bank

Career development opportunities

Full training and supportive team

Descrizione del lavoro

NFU Mutual is seeking an Advised Renewals Assistant to support the renewals process across three sites including Llanfair Caereinion, Newtown and Welshpool. You will coordinate appointment bookings for Agents and ensure all required documentation is prepared and reviewed before sending to customers.

The role is office-based with hybrid working options, Monday to Friday, 9am–5pm, starting salary around £26,000, and opportunities for training and career development within a long-standing UK

Competenze

• GCSE Maths & English Grade C or equivalent is essential.
• Excellent telephone manner and a flexible approach.
• Strong communication and organisational skills; ability to meet deadlines.

Mansioni

• Ensure advised renewals are booked for Agents and documented.
• Prepare and send reissued documents to customers within timescales.
• Provide cover across Newtown, Llanfair Caereinion and Welshpool as needed.

Conoscenze

Telephone manner

Communication

Organisation

Deadlines

Microsoft 365

Formazione

GCSE Maths & English Grade C

Strumenti

Microsoft 365

Descrizione del lavoro

NFU Mutual is seeking an Advised Renewals Assistant to support the renewals process across three sites including Llanfair Caereinion, Newtown and Welshpool. You will coordinate appointment bookings for Agents and ensure all required documentation is prepared and reviewed before sending to customers.

The role is office-based with hybrid working options, Monday to Friday, 9am–5pm, starting salary around £26,000, and opportunities for training and career development within a long-standing UK