Insurance Advisor: Customer-Centric, Flexible Location

NFU Mutual; Welshpool, Newtown; In loco; GBP 23.000 - 29.000; Tempo pieno

Descrizione del lavoro

NFU Mutual in Wales is seeking an Insurance Adviser to join a small but growing local team across Llanfair Caereinion, Welshpool or Newtown. You will handle enquiries, provide insurance quotations and complete policy transactions with a proactive, customer-focused approach.

The role emphasizes excellent telephone service, cross-selling opportunities and renewal retention, with a starting salary of £26,000 and progression as competencies grow.

Competenze

• Maths and English GCSE Grade C (or equivalent) required.
• Previous customer-facing experience desirable.
• Comfortable using Microsoft 365 applications.

Mansioni

• Handle enquiries and provide quotations.
• Undertake insurance transactions and general sales tasks.
• Maximise inbound sales opportunities and cross-sell to clients.
• Assist with renewal retention and maintain customer service.

Conoscenze

Customer service

Telephone etiquette

Communication

Formazione

Maths and English GCSE Grade C or equivalent

Strumenti

Microsoft 365

Descrizione del lavoro

NFU Mutual in Wales is seeking an Insurance Adviser to join a small but growing local team across Llanfair Caereinion, Welshpool or Newtown. You will handle enquiries, provide insurance quotations and complete policy transactions with a proactive, customer-focused approach.

The role emphasizes excellent telephone service, cross-selling opportunities and renewal retention, with a starting salary of £26,000 and progression as competencies grow.