Renewable Operations Admin & Scheduler

Hometree; Helston; On-site; GBP 28,000 - 30,000; Full time

Job summary

Hometree Group is seeking an Operations Administrative Assistant to join our busy Helston team. You will work closely with the Operations team and Project Managers to keep installations on track and ensure customers receive timely updates.

This hands-on role requires strong organisation, a proactive attitude, and excellent communication. You will manage documentation, CRM records, and logistics for heat pump and solar installs, supporting our growing renewable energy mission.

Qualifications

• Experience supporting operations teams or project managers in a busy admin role.
• Polite, professional telephone manner with customer-facing experience.
• Ability to work under pressure with high-volume installs.
• Excellent time-management and attention to detail.
• Proficient with Microsoft Office; training provided for Joblogic and Monday.com.

Responsibilities

• Provide admin support to the Operations Manager, Deputy Operations Manager, and Project Managers to ensure seamless installs.
• Handle high-volume customer communication via calls and inquiries.
• Prepare and issue critical job-related documentation (installation packs, handover forms).
• Track progress for multiple projects in CRM software (JobLogic & Monday.com).
• Assist with schedule management for project managers and installation teams.
• Collate information for weekly operations meetings and internal reporting.
• Coordinate staff training, vehicle servicing schedules, and stock collection.

Skills

Ops support

Customer focus

Multi-tasking

Time management

MS Office

Proactive attitude

Tools

JobLogic

Monday.com

Microsoft Office

Job description

Hometree Group is seeking an Operations Administrative Assistant to join our busy Helston team. You will work closely with the Operations team and Project Managers to keep installations on track and ensure customers receive timely updates.

This hands-on role requires strong organisation, a proactive attitude, and excellent communication. You will manage documentation, CRM records, and logistics for heat pump and solar installs, supporting our growing renewable energy mission.