Operations Coordinator - Solar & Heat-Pump Installations

Jobtailor; Helston; On-site; GBP 24,000 - 32,000; Full time

Job summary

Jobtailor is seeking an organised admin assistant to support the Operations team with heat pump and solar installation projects. You will manage high-volume customer contact, answer calls, confirm details for 30+ weekly installs, and prepare documentation for each job.

Responsibilities include updating records in Job Logic and Monday.com, coordinating schedules, and assisting with internal reporting. This role requires precise time management and strong communication.

Qualifications

• Experience supporting operations or project teams in a busy, customer-facing environment.
• Ability to manage high volumes of calls and inquiries with a professional manner.
• Strong organisational skills and attention to detail.

Responsibilities

• Provide administrative support to the Operations Manager, Deputy Operations Manager, and Project Managers for installations.
• Handle high-volume customer interactions, answer calls, confirm details for weekly installs, and manage inquiries.
• Prepare installation packs and handover documentation.
• Track projects and update records in Job Logic and Monday.com.
• Assist with scheduling and coordinate daily priorities for teams.

Skills

High-volume interaction management

Project coordination

Microsoft Office proficiency

Job Logic familiarity

Time management

Tools

Job Logic

Monday.com

Microsoft Office

Job description

Jobtailor is seeking an organised admin assistant to support the Operations team with heat pump and solar installation projects. You will manage high-volume customer contact, answer calls, confirm details for 30+ weekly installs, and prepare documentation for each job.

Responsibilities include updating records in Job Logic and Monday.com, coordinating schedules, and assisting with internal reporting. This role requires precise time management and strong communication.