Remote Vacation Reservations Specialist

Blue Magnolias

Ledston

Remote

GBP 22,000 - 28,000

Full time

5 days ago
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Benefits offered by this job

Fully remote environment
Flexible scheduling
Ongoing professional development
Access to industry resources and tools
Mentorship and team support
Opportunities to develop customer, res
marketing and business-building skills
Repeat and referral clientele

Job summary

Blue Magnolias is seeking Reservation Services Coordinators for a fully remote role. You will research and compare destinations, accommodations, and vacation options while providing professional customer service during the planning and reservation process.

Responsibilities include coordinating reservations, maintaining accurate records, communicating policy details, and following up with clients to build lasting relationships and encourage repeat business.

Qualifications

  • Must be 18 years of age or older.
  • Must reside in an eligible U.S. state.
  • Strong communication and customer-service skills.
  • Basic computer and internet skills.
  • Comfortable communicating by phone, email, and online platforms.
  • Ability to stay organized and manage multiple customer requests.
  • Self-motivated and comfortable working independently in a remote environment.
  • Willingness to complete required training.

Responsibilities

  • Assist customers with researching and comparing destination, accommodation, cruise, resort, and vacation options.
  • Provide professional customer service throughout the planning and reservation process.
  • Coordinate reservations and maintain accurate customer information.
  • Communicate important reservation details, policies, deadlines, and updates.
  • Respond to customer questions through phone, email, text, or online communication.
  • Follow up with customers before and after reservations are completed.
  • Maintain organized records and documentation.
  • Participate in ongoing training and professional development.
  • Build strong customer relationships that encourage repeat business and referrals.
  • Stay informed about destinations, suppliers, promotions, and industry updates.

Skills

Communication skills
Customer-service
Organization
Remote work
Self-motivation

Job description

Blue Magnolias is seeking Reservation Services Coordinators for a fully remote role. You will research and compare destinations, accommodations, and vacation options while providing professional customer service during the planning and reservation process.

Responsibilities include coordinating reservations, maintaining accurate records, communicating policy details, and following up with clients to build lasting relationships and encourage repeat business.

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