Remote Travel Reservations Specialist

Blue Magnolias; Belfast City District; Remote; GBP 21,000 - 31,000; Full time

Benefits offered by this job

Fully remote environment

Flexible scheduling

Training and professional development

Industry resources and booking tech

Mentorship and team support

Skill development in customer service

Job summary

Blue Magnolias is seeking motivated Reservation Services Coordinators for a fully remote role. You will research destinations, coordinate reservations, and provide outstanding customer service throughout the planning and booking process.

We offer flexible scheduling, ongoing training, mentorship, and access to booking technology. Join a supportive team focused on developing skills in customer service and travel planning.

Qualifications

• Must be 18 years or older.
• Must reside in an eligible U.S. state.
• Strong communication and customer-service skills.
• Basic computer and internet skills.
• Comfortable communicating by phone, email, and online platforms.
• Ability to stay organized and manage multiple requests.
• Self-motivated and able to work independently in a remote environment.
• Previous customer service, hospitality, reservations, sales, or administrative experience is helpful but not required.
• Willingness to complete required training.

Responsibilities

• Research and compare destination, accommodation, cruise, resort, and vacation options.
• Provide professional customer service throughout the planning and reservation process.
• Coordinate reservations and maintain accurate customer information.
• Communicate important reservation details, policies, deadlines, and updates.
• Respond to customer questions through phone, email, text, or online communication.
• Follow up with customers before and after reservations are completed.
• Maintain organized records and documentation.
• Participate in ongoing training and professional development.
• Build strong customer relationships that encourage repeat business and referrals.
• Stay informed about destinations, suppliers, promotions, and industry updates.

Skills

Communication skills

Customer service

Organization

Remote work

Multitasking

Self-motivated

Tech-savvy

Job description

Blue Magnolias is seeking motivated Reservation Services Coordinators for a fully remote role. You will research destinations, coordinate reservations, and provide outstanding customer service throughout the planning and booking process.

We offer flexible scheduling, ongoing training, mentorship, and access to booking technology. Join a supportive team focused on developing skills in customer service and travel planning.