Remote Vacation Reservations Specialist

Blue Magnolias; Greater London; Remote; GBP 22,000 - 34,000; Full time

Job summary

Blue Magnolias is seeking motivated Reservation Services Coordinators for a fully remote role in the United Kingdom. You will assist customers researching destinations, accommodations, cruises, and vacations, providing professional planning and accurate reservation support.

You will manage customer information, communicate important details, and stay informed on destinations and promotions while building lasting relationships that drive repeat business.

Qualifications

• Must be 18 years of age or older.
• Must reside in an eligible U.S. state.
• Strong communication and customer-service skills.
• Basic computer and internet skills.
• Comfortable communicating by phone, email, and online platforms.
• Ability to stay organized and manage multiple customer requests.
• Self-motivated and comfortable working independently in a remote environment.
• Previous customer service, hospitality, reservations, sales, or administrative experience is helpful but not required.
• Willingness to complete required training.

Responsibilities

• Assist customers with researching and comparing destination, accommodation, cruise, resort, and vacation options.
• Provide professional customer service throughout the planning and reservation process.
• Coordinate reservations and maintain accurate customer information.
• Communicate important reservation details, policies, deadlines, and updates.
• Respond to customer questions through phone, email, text, or online communication.
• Follow up with customers before and after reservations are completed.
• Maintain organized records and documentation.
• Participate in ongoing training and professional development.
• Build strong customer relationships that encourage repeat business and referrals.
• Stay informed about destinations, suppliers, promotions, and industry updates.

Skills

Strong communication

Customer-service

Basic computer skills

Remote work

Organizational skills

Time management

Independent worker

Multitasking

Interpersonal skills

Job description

Blue Magnolias is seeking motivated Reservation Services Coordinators for a fully remote role in the United Kingdom. You will assist customers researching destinations, accommodations, cruises, and vacations, providing professional planning and accurate reservation support.

You will manage customer information, communicate important details, and stay informed on destinations and promotions while building lasting relationships that drive repeat business.