Remote Reservations & Travel Experience Coordinator

Blue Magnolias; Leeds; Remote; GBP 24.000 - 39.000; Vollzeit

Benefits dieser Stelle

Fully remote

Flexible scheduling

Training & development

Booking technology access

Mentorship & team support

Career growth

Zusammenfassung

Blue Magnolias is seeking motivated, organized, and customer-focused individuals to join our team as Reservation Services Coordinators. This remote position is ideal for those who enjoy helping others, researching options, and coordinating memorable experiences.

Responsibilities include researching destinations, coordinating reservations, and maintaining accurate customer information across multiple channels.

Qualifikationen

• Must be 18 years of age or older.
• Must reside in an eligible U.S. state.
• Strong communication and customer-service skills.
• Basic computer and internet skills.
• Comfortable communicating by phone, email, and online platforms.
• Ability to stay organized and manage multiple customer requests.
• Self-motivated and comfortable working independently in a remote environment.
• Previous customer service, hospitality, reservations, sales, or administrative experience is helpful but not required.
• Willingness to complete required training.

Aufgaben

• Assist customers with researching and comparing destination, accommodation, cruise, resort, and vacation options.
• Provide professional customer service throughout the planning and reservation process.
• Coordinate reservations and maintain accurate customer information.
• Communicate important reservation details, policies, deadlines, and updates.
• Respond to customer questions through phone, email, text, or online communication.
• Follow up with customers before and after reservations are completed.
• Maintain organized records and documentation.
• Participate in ongoing training and professional development.
• Build strong customer relationships that encourage repeat business and referrals.
• Stay informed about destinations, suppliers, promotions, and industry updates.

Kenntnisse

Communication

Customer service

Multichannel communication

Organization

Remote work

General computer skills

Jobbeschreibung

Blue Magnolias is seeking motivated, organized, and customer-focused individuals to join our team as Reservation Services Coordinators. This remote position is ideal for those who enjoy helping others, researching options, and coordinating memorable experiences.

Responsibilities include researching destinations, coordinating reservations, and maintaining accurate customer information across multiple channels.