Remote UK: Implementation Lead for SaaS Solutions

3E; Lancashire; Remote; GBP 35,000 - 55,000; Full time

Job summary

3E is seeking an Implementation Specialist to turn signed contracts into adopted solutions. You will own hands-on implementation, from kickoff to training and handoff, driving measurable first value for customers.

In this role you’ll coordinate with cross-functional teams, translate scope into actionable plans, and ensure successful configuration, validation and post-onboarding value realization. Remote work within the UK is supported.

Qualifications

• 2–3 years in software implementation, customer onboarding, or related services.
• Proven ability to configure software and troubleshoot setup issues.
• Experience managing multiple concurrent customer projects to deadlines.

Responsibilities

• Lead implementations from kickoff through configuration, validation, training, launch and handoff.
• Create implementation plans with milestones, dependencies and responsibilities.
• Configure customer environments and workflows aligned to goals.
• Coordinate with Product, Engineering, Data, Cloud and external partners as needed.
• Track milestones, risks and changes; maintain clear documentation.

Skills

Software implementation

Customer onboarding

Cross-functional collaboration

Communication

Travel readiness

Education

Bachelor’s degree

Tools

Salesforce

HubSpot

Microsoft Office

Job description

3E is seeking an Implementation Specialist to turn signed contracts into adopted solutions. You will own hands-on implementation, from kickoff to training and handoff, driving measurable first value for customers.

In this role you’ll coordinate with cross-functional teams, translate scope into actionable plans, and ensure successful configuration, validation and post-onboarding value realization. Remote work within the UK is supported.